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Co-Creating Innovative Si-Soft Service System and Infrastucture: Implementation of the NSoC Program as a Transition Paradigm of Taiwan Semiconductor Cluster

机译:共同创造创新的SI-Soft服务系统和侵占:将NSOC计划的实施作为台湾半导体集群过渡范式

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With dramatic changes of semiconductor industries, the services of Taiwan Hsinchu Science Park have to make proper transformation to meet the demands of high-tech companies. This paper advocates a powerful new concept - "Customer-centric Services System" (CCSS) - being introduced in Hsinchu Science Park Administration (HSPA), Taiwan. The services platform elevate the customer-centric value via delivering CCSS in terms of establishment of a Platform-based and add-value service system. Through a case study on the implementation of an official NSoC Program top-down from Taiwan government, Si-Soft Research Center via delivering CCSS in Hsinchu Science Park have provided sounded high-tech R&D environment, well-equipped public facilities, effective services administration, open innovation on global networks, and mechanisms of integrative intelligent-property collections etc., The further aims at validating the NSoC on applying the concept of CCSS has introduced a brand new "Park-in-Park" model to form the full-fledged Knowledge ecosystem as a park transition paradigm in challenging global economy.
机译:随着半导体行业的戏剧性变化,台湾徐兴书科技园的服务必须采取适当的转型,以满足高科技公司的需求。本文倡导着强大的新概念 - “以客户为中心的服务系统”(CCSS) - 正在台湾公园科学园区(HSPA)介绍。服务平台通过在建立基于平台和加值服务系统的建立方面通过CCS来提升以客户为中心的值。通过案例研究台湾政府自上而下的官方NSOC计划,SI-Soft Research Center通过在新竹科技园区提供CCSS,提供了响应的高科技研发环境,设备齐全的公共设施,有效的服务管理,在全球网络上开放创新,以及综合智能财产收集机制等,进一步旨在验证NSOC对应用CCSS概念的概念推出了一个全新的“公园内”模型,形成了完整的知识生态系统作为公园过渡范式在挑战全球经济中。

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