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Strategic Planning Model to Increase the Profitability of an HR Outsourcing SME Through Digital Transformation

机译:战略规划模式通过数字转型提高人力资源外包中小企业的盈利能力

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The Human Resources (HR) outsourcing market in Peru is growing; however, it is dominated by large companies in this area, which prevents the development of new organizations or small- and medium-sized enterprises (SMEs). The latter, in spite of providing the same services, fail to reach the expected sales volume, thus reporting low profitability. This article analyzes the different factors that impede the growth of SMEs through a fishbone (Ishikawa) diagram and the assessment of initial indicators. It also proposes a model that is based on the three pillars of Digital Transformation and the importance of their alignment in its implementation. A pilot model has been conducted for validation in an SME that provides HR outsourcing services. The research results denote an increase in the company's profitability and capacity.
机译:秘鲁的人力资源(HR)外包市场正在增长;但是,它以这方面的大公司为主导,这阻止了新组织或中小企业(中小企业)的发展。后者,尽管提供了相同的服务,但未能达到预期的销量,从而报告低盈利能力。本文分析了妨碍中小企业通过鱼骨(Ishikawa)图和初始指标评估的不同因素。它还提出了一种基于数字转型三大支柱的模型,以及它们在实现中对齐的重要性。已经在提供人力资源外包服务的中小企业中进行了试验模型。研究结果表示公司盈利能力和能力的增加。

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