• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文会议>People transforming information – information transforming people >DESIGNING FOR KNOWLEDGE WORKER INFORMINGS: AN EXEMPLAR APPLICATION OF SENSE-MAKING METHODOLOGY
【24h】

DESIGNING FOR KNOWLEDGE WORKER INFORMINGS: AN EXEMPLAR APPLICATION OF SENSE-MAKING METHODOLOGY

机译：知识工作者信息的设计：传感方法的典范应用

获取原文
获取原文并翻译 | 示例
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Designing approaches to support knowledge intensive work has been documented to be critical andrncostly. Research has shown that knowledge workers frequently evaluate KM efforts as missing the mark.rnThey are too often left without the help they need for constructing knowledge-based solutions. Knowledgernworkers point to failures not so much in retrieving topically-perfect-information but rather to communicationrngaps, such as systems that do not address work demands and informing needs in complex, changing, andrnsometimes elusive situations. This research used an interviewing approach informed by Dervin's Sense-rnMaking Methodology. The aim was to allow digging deeply to understand hidden depths of informingrnpractices that rarely have come to light in user studies. The ultimate aim is to design systems that supportrnknowledge creation anchored to knowledge worker informing practices and to the situationality of thesernpractices. The purpose of this paper is to present an exemplar study focusing on the challenges of doingrnuser research in such a way that it usefully informs the design of knowledge management systems intendedrnfor use in knowledge-intensive work in the for-profit context. Sense-Making Methodology is presented asrnan alternative and more powerful approach to studying knowledge creation work.
机译：已经证明设计支持知识密集型工作的方法非常关键且成本很高。研究表明，知识工作者经常将KM工作评估为未实现目标。rn他们经常没有获得构建基于知识的解决方案所需的帮助。知识工作者指出失败的不仅仅在于检索局部完美信息，还在于沟通缺口，例如那些无法解决工作需求并无法在复杂，变化和有时难以捉摸的情况下通知需求的系统。这项研究使用了Dervin的Sense-rnMaking方法论所提供的访谈方法。目的是允许深入挖掘以了解用户实践中很少发现的信息实践的隐藏深度。最终目的是设计一种支持知识创造的系统，该系统锚定于知识工作者的信息通报实践和现代实践的情境。本文的目的是提出一种针对模范用户研究挑战的示例性研究，以使其有用地指导旨在用于营利性背景下知识密集型工作的知识管理系统的设计。感官方法论是研究知识创造工作的另一种更有效的方法。

著录项

  • 来源
  • 会议地点 Columbus OH(US);Columbus OH(US)
  • 作者

    Patricia Souto; Brenda Dervin; Reijo Savolainen;

  • 作者单位

    Department of Information Studies, University of Tampere, Kanslerinrinne 1 Pinni A Building, Tampere,rnFinland, 33014, Patricia.Souto@uta.fi;

    School of Communication, Ohio State University 3016 Derby Hall, 154 N, Columbus, Ohio 43210, dervin.1@osu.edu;

    Department of Information Studies, University of Tampere, Kanslerinrinne 1 Pinni A Building, Tampere, Finland, 33014, reijo.savolainen@uta.fi;

  • 会议组织
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 信息与知识传播;
  • 关键词

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号