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首页> 外文会议>Privacy, Security, Trust and the Management of e-Business, 2009. CONGRESS '09 >Integrating Change Management into Clinical Health Information Technology Project Practice
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Integrating Change Management into Clinical Health Information Technology Project Practice

机译：将变更管理整合到临床健康信息技术项目实践中

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摘要

The management of change within a clinical health information technology (HIT) project traditionally focuses on cost, schedule and scope, considered ȁC;hardȁD; change management(CM). Despite massive funding, clinical HIT projects continue to fail suggesting that the management of risk associated with hard change elements alone, is not effective. The cause of clinical HIT failure is usually attributed to user resistance resulting in lack of adoption. With a focus on the human or ȁC;softȁD; side of CM, this paper investigates the key role CM has in influencing the adoption of clinical HIT. The sources of resistance are examined and several CM models are evaluated according to their ability to accommodate soft change. Recommendations are made about how future CM models might be constructed to be evaluative and sensitive to human issues. When integrated into clinical HIT project practice these models may impact adoption, improving the critical services clinical HIT is meant to support.
机译：传统上，临床健康信息技术（HIT）项目中的变更管理着眼于成本，进度和范围（被认为是C，H，D，D）。变更管理（CM）。尽管投入了大量资金，但临床HIT项目仍然失败，这表明仅与硬变要素相关的风险管理是无效的。临床HIT失败的原因通常归因于用户抵制，导致缺乏采用。专注于人类或“软； D”；在CM方面，本文研究了CM在影响临床HIT采用中的关键作用。检查了阻力源，并根据其适应软变化的能力评估了几种CM模型。对如何构建未来的CM模型进行评估，并对人类问题敏感提出了建议。当将这些模型集成到临床HIT项目实践中时，它们可能会影响采用，从而改善临床HIT旨在支持的关键服务。

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