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A study of consumer preferences for e-retailers' attributes: an application of conjoint analysis

机译:消费者对电子零售商属性的偏好研究:联合分析的应用

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The aim of this paper is to determine and analyse consumer preferences regarding the profiles of an e-retailer's website. Two types of products are examined to test whether there are differences in the individuals' preferences. We conduct an initial study, from which we identify the principal attributes valued by the participants in the survey. These attributes are then used to design the profiles for the conjoint analysis. The variables that are most relevant to the shopping task are those which receive a higher response frequency. There are differences in the relative importance assigned to the attributes, depending on the product type, but no significant differences are found in the participants' preferences when these are analysed according to gender or previous experience of online shopping.
机译:本文的目的是确定和分析有关电子零售商网站配置文件的消费者偏好。检查两种类型的产品,以测试个人喜好是否存在差异。我们进行了初步研究,从中我们确定了调查参与者所重视的主要属性。然后将这些属性用于设计联合分析的轮廓。与购物任务最相关的变量是那些具有较高响应频率的变量。根据产品类型,分配给属性的相对重要性有所不同,但是根据性别或以前的在线购物经验分析参与者的偏好时,没有发现显着差异。

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