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Workplace Bullying from a Nurse's Perspective.

机译：从护士的角度进行工作场所欺凌。

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摘要

Bullying has long been associated with school children. In recent years, however, more attention has been paid to the bullying that has reached beyond the playground and into the workforce. One population facing this problem is staff nurses. To date, no one has found an effective way to address workplace bullying in the healthcare field, nor have effective methods been found for retaining trained nurses affected by this problem. The focus of this dissertation was on understanding nurses' lived experiences and how nurses decided to remain in their current working position despite these problems. Taking a phenomenological approach and using the conceptual framework of resilience, the study included telephone interviews of 2 pilot study participants and 12 main study participants. Recorded and transcribed participant responses to interview questions were coded thematically and analyzed. Three main themes emerged: stories of working with workplace bullying, challenges of the lived experiences of being bullied, and special techniques of nurses being bullied. Three subthemes also emerged: despair, love of being a nurse, and resilience. This study gave a voice to nurses affected by this problem, revealing special challenges they encounter and coping strategies they employ. Hospital administrators can use the findings of this study to create social change within nurses' working environment by implementing policies that will keep their nurses safe and happily employed. Future research should focus on workplace bullying in the nursing field and how it affects patient safety.
机译：长期以来，欺凌与学童有关。但是，近年来，更多的注意力集中在了从操场到工人的欺凌。面对这一问题的人群是工作人员护士。迄今为止，还没有人找到有效的方法来解决医疗保健领域中的工作场所欺凌问题，也没有找到有效的方法来保留受此问题影响的训练有素的护士。本文的重点是了解护士的生活经历，以及尽管存在这些问题，护士如何决定保持目前的工作状态。该研究采用现象学方法并使用了复原力的概念框架，其中包括对2位试点研究参与者和12位主要研究参与者的电话采访。记录并抄录的参与者对访谈问题的回答进行了主题编码和分析。出现了三个主要主题：关于工作场所欺凌的故事，对被欺负生活的挑战以及被欺负护士的特殊技巧。还出现了三个子主题：绝望，热爱成为护士和韧性。这项研究向受此问题影响的护士发出了声音，揭示了他们遇到的特殊挑战和所采用的应对策略。医院管理者可以通过执行可使护士安全和愉快地工作的政策，利用本研究的结果在护士的工作环境中创造社会变革。未来的研究应集中在护理领域的工作场所欺凌及其如何影响患者安全。

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  • 作者

    White, Dawn Reid.;

  • 作者单位

    Walden University.;

  • 授予单位 Walden University.;
  • 学科 Nursing.;Health care management.;Occupational psychology.;Business administration.;Psychology.
  • 学位 Ph.D.
  • 年度 2018
  • 页码 167 p.
  • 总页数 167
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 建筑科学;
  • 关键词

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