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首页> 外文期刊>Journal of professional nursing: official journal of the American Association of Colleges of Nursing >Bullying of staff registered nurses in the workplace: a preliminary study for developing personal and organizational strategies for the transformation of hostile to healthy workplace environments.
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Bullying of staff registered nurses in the workplace: a preliminary study for developing personal and organizational strategies for the transformation of hostile to healthy workplace environments.

机译：在工作场所中欺负员工注册护士：为将敌对环境转化为健康工作环境而制定个人和组织策略的初步研究。

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The primary purpose of this study was to validate the perceptions of frequency and patterns of bullying behavior experienced by registered nurses (RNs) across the United States. This study was completed to develop relevant and sensitive tailored interventions for the future. A 30-item anonymous electronic survey was used to identify the frequency, type, perpetrators, and personal and professional consequences of bullying. Findings from the overall population of 303 RN respondents (mean age of 49 years) indicated that 70% of the bullying was reported by a predominant group of staff RNs (n = 212), and it is this group that is the focus of this report. Of this group, bullying occurred (a) most frequently in medical-surgical (23%), critical care (18%), emergency (12%), operating room/Post Anesthesia Care Unit (9%), and obstetrical (7%) areas of care and (b) within the 5 years or less of employment on a unit (57%). Perpetrators included senior nurses (24%), charge nurses (17%), nurse managers (14%), and physicians (8%) who publicly humiliated, isolated, excluded, or excessively criticized the staff nurses. Subsequent stress levels were reported as moderate or severe, with support found primarily with family, colleagues, and friends and not with an available workplace infrastructure of solution. Many left the workplace completely with or without jobs awaiting them. Bullying among U.S. nurses is a hidden problem with significant patient-directed quality performance and workforce implications. It is critical that innovative strategies be developed and implemented to address the root cause of this problem.
机译：这项研究的主要目的是验证全美注册护士（RN）遭受欺凌行为的频率和方式的认识。这项研究已经完成，目的是为将来开发相关且敏感的量身定制的干预措施。使用30项匿名电子调查来确定欺凌的频率，类型，犯罪者以及个人和职业后果。从303名RN受调查者的总人口中发现（平均年龄为49岁），发现欺凌行为的70％是由主要工作人员RN（n = 212）报告的，而这正是本报告的重点。在这一组中，（a）欺凌最常见的是外科手术（23％），重症监护（18％），急诊（12％），手术室/麻醉后监护病房（9％）和产科（7％） ）护理领域，以及（b）在单位工作的5年或更短时间内（57％）。犯罪者包括公开羞辱，孤立，排斥或过分批评工作人员护士的高级护士（24％），主管护士（17％），护士经理（14％）和医师（8％）。据报告，随后的压力水平为中度或严重，主要是在家人，同事和朋友的支持下，而没有可用的工作场所基础设施解决方案。许多人完全或完全离开工作场所等待工作。美国护士中的欺凌行为是一个隐藏的问题，具有以患者为导向的显着质量绩效和对劳动力的影响。开发和实施创新策略以解决此问题的根本原因至关重要。

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