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Employee Job Satisfaction and Attitudes in Virtual Workplaces

机译：虚拟工作场所中的员工工作满意度和态度

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摘要

People who telecommute or work in virtual settings report higher satisfaction from increased flexibility and autonomy. However, relationships with leaders are more difficult to build, particularly as leadership in virtual workplaces tends to be less hierarchical. It is known that leader-member communication is an important aspect of employee job satisfaction and a significant problem exists for leaders who are ill-prepared to function in the leadership role required by a virtual workplace. The purpose of the quantitative study was to examine if employee job satisfaction predicts attitude toward virtual workplace setting and if this relationship is moderated by leader-member communication and leadership style. The theoretical frameworks that guided the study were the job demands-resources model and media richness theory. Relationships between variables were explored using correlation and multiple regression, while controlling for moderating variables. 145 of the 295 telecommuters fit the parameters. The findings revealed a significant relationship between attitude toward telecommuting and job satisfaction. The leader-member exchange and transformational leadership styles significantly and positively affected the relationship between attitude and job satisfaction, while passive avoidant leadership style significantly and negatively affected the relationship between attitude and job satisfaction. These findings can help leaders as they aim to improve communication for the growing number of employees who telecommute.
机译：远程办公或在虚拟环境中工作的人表示，其灵活性和自治性增强，满意度更高。但是，与领导者的关系更难以建立，尤其是在虚拟工作场所中的领导者的等级制降低时。众所周知，领导者与成员之间的沟通是员工工作满意度的重要方面，而对于那些准备不足以发挥虚拟工作场所所需的领导角色的领导者，则存在一个重大问题。定量研究的目的是检查员工的工作满意度是否可以预测对虚拟工作场所设置的态度，以及这种关系是否通过领导成员之间的沟通和领导风格来缓解。指导该研究的理论框架是工作需求-资源模型和媒体丰富性理论。使用相关性和多元回归探索变量之间的关系，同时控制变量的适度性。 295个通勤者中有145个符合参数。调查结果表明，对通勤的态度与工作满意度之间存在显着的关系。领导成员之间的交流和变革型领导风格对态度与工作满意度之间的关系有显着和积极的影响，而被动回避型领导风格对态度与工作满意度之间的关系有显着的负面影响。这些发现可以帮助领导者致力于改善与越来越多的远程办公员工的沟通。

著录项

  • 作者

    Mansfield, Rebecca K.;

  • 作者单位

    Walden University.;

  • 授予单位 Walden University.;
  • 学科 Occupational psychology.
  • 学位 Ph.D.
  • 年度 2018
  • 页码 179 p.
  • 总页数 179
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 建筑科学;
  • 关键词

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