首页> 中文期刊> 《护理实践与研究》 >急诊科护理人员共情能力及其影响因素的调查分析

急诊科护理人员共情能力及其影响因素的调查分析

         

摘要

Objective:To survey the empathy ability status of the emergency department nurses in a Guangzhou Grade-3 Class-A hospital and to analyze dif-ferent population sociological factors influencing the empathy ability. Methods:Adopted the questionnaire survey method to investigate into the empathy ability of 300 frontline clinic nurses on duty of the emergency department in 8 Guangzhou Grade-3 Class-A hospitals. Results:The emergency department nurses got (106.64 ±11.73)scores in the empathy ability. In respect to different genders, ages, nursing ages, marriage status, occupation titles, personnel work natures and home locations, the comparison difference among the nurses′empathy abilities had statistic significance (P<0. 05). Conclusion:The empathy ability of the emergency department nurses is relatively high as a whole. The empathy ability is influenced by the education background. The nursing managers should schedule scientific managing projects and niche-targeting training programs to enhance the nurse′empathy ability and improve the nursing quality.%目的::调查广州市三级甲等医院急诊科护士共情能力的现状,分析不同人口社会学因素对护士共情能力的影响。方法:采用问卷调查法对广州市8家三级甲等医院急诊科300名在岗临床一线护士共情能力进行问卷调查。结果:急诊科护士共情能力评分为(106.64±11.73)分,不同性别、不同年龄、不同护龄、不同婚姻状况、不同职称、不同人事及不同家庭所在地的护士共情能力比较差异无统计学意义(P>0.05),而不同学历的护士共情能力比较差异有统计学意义(P<0.05)。结论:急诊科护士的共情能力相对较好,护士的共情能力受学历因素影响,护理管理者应制定科学的管理计划,制定有针对性的培训计划,提高护士的共情能力,从而提高护理质量。

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