Nowadays, Japanese industrial products, especially appliances, precision instruments, cars, account for a high share of international markets with their excellent quality .This paper discusses the forming process of Japanese quality management, emphasizes the main methods of total quality management of Japanese enterprises as the representative of improvement, proposal system and QCC.%当今,日本工业产品尤其是家电、精密仪器、轿车以其卓越的品质拥有很高的国际市场份额.本文论述了日本式质量管理方式形成的过程,重点考察了以改善、提案制度、小集团活动为代表的日本企业全面质量管理的主要方法.
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