Emotional intelligence and communication levels in information technology professionals

Hendon Michalina; Powell Loreen; Wimmer Hayden

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Emotional intelligence and communication levels in information technology professionals

机译：信息技术专业人员的情绪智力和沟通水平

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In today's digital and technical environment, employers are looking for personnel that can contribute to the organization not only with the use of technical skills but can also express their expertise with the use of positive emotional intelligence and communication effectiveness. As research is lacking in the investigation of soft skills used by information technology professionals, the relationship between emotional intelligence and communication adaptability is the focus of this research. This quantitative non-experimental correlational analyses the emotional intelligence and communication adaptability level of 111 Information Technology professionals that work in the United States. The research found a significant positive relationship between emotional intelligence and the communication adaptability of the information technology professional. The positive outcome of this study suggests that information technology professions that have a strong relationship between emotional intelligence and communication aptitude can have positive implications for organizations for organizational teamwork/relationship building. (C) 2017 Elsevier Ltd. All rights reserved.

机译：在当今的数字和技术环境中，雇主正在寻找不仅可以利用技术技能为组织做出贡献的人员，而且可以利用积极的情绪智力和沟通效率来表达自己的专业知识。由于缺乏对信息技术专业人员使用的软技能的研究，因此情商与沟通适应性之间的关系是本研究的重点。这种定量的非实验相关性分析了在美国工作的111位信息技术专业人员的情绪智力和沟通适应水平。研究发现情绪智力与信息技术专业人员的沟通适应能力之间存在显着的正相关关系。这项研究的积极结果表明，在情商和沟通能力之间有着密切关系的信息技术专业可以对组织进行组织团队合作/建立关系产生积极影响。（C）2017 Elsevier Ltd.保留所有权利。

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来源
《Computers in Human Behavior》 |2017年第6期|165-171|共7页
作者
Hendon Michalina; Powell Loreen; Wimmer Hayden;
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作者单位

Bloomsburg Univ, Coll Business, Bloomsburg, PA USA;

Bloomsburg Univ, Coll Business, Bloomsburg, PA USA;

Georgia Southern Univ, Dept IT, Statesboro, GA USA;

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原文格式 PDF
正文语种 eng
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关键词
IT professionals; Emotional intelligence; Communication adaptability;

机译：IT专业人员;情绪智力;通信适应性;

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Emotional intelligence and communication levels in information technology professionals

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