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The effects of spiritual intelligence and its dimensions on organizational citizenship behaviour

机译:精神智力及其维度对组织公民行为的影响

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Purpose: Organizational citizenship behaviour may exist among employees who have inner feelings of having better work experiences by using their spiritual experiences, and also to nurture these by creating meaningful ethical work environments. These phenomena have not been sufficiently studied especially in the context of recent corporate scandals and ethical violations. For this reason, this study seeks to enrich the understanding of relationship of spiritual intelligence and its sub constructs on employee citizenship behaviour among the employees who are working in manufacturing and service organization in Malaysia. Design/methodology/approach: This paper examines the effect of spiritual intelligence and its dimensions on organizational citizenship behaviour among the employees who are working in manufacturing and service industries in Malaysia. Data were collected from 112 employees of the organization from 10 manufacturing and 10 service organization in Peninsular Malaysia. Findings and Originality/value: Multiple regression analyses have revealed that employee spiritual intelligence plays an important role for generating citizenship behaviour among employees. The two important dimensions namely critical existential thinking and transcendental awareness of spiritual intelligence are having great effect on organizational citizenship behaviour. Research limitations/implications: Scholars can develop new research agenda first to identify the nature of effects it might have on employee’s performance which can boost the ultimate goal of the organization. Practical implications: Through the finding of this empirical study, it is hoped that it can provide some preliminary assessment and knowledge of the effects of spiritual intelligence of employees and how they relate to the OCB. This would be vital for industrial development by adding relevant policies regarding enhancing employees’ OCB. Social implications: This study has the capacity to enhance management awareness concerning recruiting people in terms of spiritual intelligence. People from different culture with high level of citizenship behavior can able to get the job. Originality/value: Organizational management may consider making appropriate decisions for nurturing and developing the relevant dimensions of this intelligence that are lacking among the employees in order to inculcate the spirit of OCB and develop a better work environment. Implications of the research findings for management scholars as well as for management professionals are discussed at the end.
机译:目的:组织内公民行为可能存在于员工中,他们内在的感觉是通过利用自己的精神经历而拥有更好的工作经验,并且还可以通过创建有意义的道德工作环境来培育这些。这些现象还没有得到充分研究,尤其是在最近的公司丑闻和违反道德的情况下。因此,本研究旨在加深对在马来西亚制造和服务组织工作的员工之间属灵智力及其子结构对员工公民行为的理解。设计/方法/方法:本文研究了马来西亚制造和服务业雇员中精神智力的影响及其对组织公民行为的影响。数据来自马来西亚半岛的10个制造业和10个服务组织的112名员工。结果和独创性/价值:多元回归分析表明,员工的智力在产生员工的公民行为中起着重要的作用。批判的存在性思考和对灵性智慧的超然意识这两个重要方面对组织公民行为产生了巨大影响。研究的局限性/意义:学者们可以首先制定新的研究议程,以确定其可能对员工绩效产生影响的本质,从而可以促进组织的最终目标。实际意义:通过此经验研究的发现,希望它可以提供一些初步评估和知识,以了解员工的精神智力的影响以及它们与OCB的关系。通过添加有关增强员工的OCB的相关政策,这对于工业发展至关重要。社会影响:这项研究有能力增强有关在精神智力方面招聘人才的管理意识。来自不同文化,具有较高公民身份行为的人可以找到工作。原创性/价值:组织管理人员可以考虑制定适当的决策,以培养和开发员工缺乏的这种智能的相关维度,以灌输OCB的精神并开发更好的工作环境。最后讨论了研究结果对管理学者和管理专业人员的影响。

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