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The Psychology of Corporate Social Responsibility: Strategic Implications

机译:企业社会责任心理学:战略意义

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摘要

How can organizational leaders deliver a credible corporate social responsibility (CSR) message to an increasingly distrustful and skeptical audience of internal and external stakeholders? The answer may lie in the field of psychology. Consideration of the principles of reciprocity, the halo effect, and costly signaling, as well as the potential value in retooling traditional cause-related marketing efforts, ultimately may lead practitioners to more effectively develop, deploy, and communicate their firm's CSR strategies.
机译:组织领导者如何向越来越多的内部和外部利益相关者不信任和怀疑的受众传达可信的企业社会责任(CSR)信息?答案可能在心理学领域。考虑互惠原则,光环效应和代价高昂的信号,以及在重新设计与传统因果相关的营销手段时的潜在价值,最终可能会导致从业者更有效地制定,部署和传达其公司的CSR策略。

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