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Effects of a Dyad's Cultural Intelligence on Global Virtual Collaboration

机译：Dyad的文化智能对全球虚拟协作的影响

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Research problem: The purpose of this study is to examine the effects of the cultural intelligence of a dyad (a team of two persons) on its global virtual collaboration processes and outcomes. Research question: Does a dyad's cultural intelligence have an effect on global virtual collaboration processes and outcomes? If yes, which effects does that cultural intelligence have? Literature review: We review literature on the management of cultural diversity in global virtual collaboration and cultural intelligence. The literature suggests that cultural diversity in global virtual teams is mainly managed with rigid approaches, which are ineffective in many situations. Leveraging cultural intelligence has the potential to improve global virtual collaboration. However, its effects at the team level or in a virtual setting are not yet clear. Methodology: We used a collaboration simulation with 70 participants recruited from two public universities in China and Germany to study the effects of cultural intelligence. Quantitative and qualitative data were collected through questionnaires, voice recorders, and computer logs. Bale's interaction process analysis was used to code the voice recordings, and ordinary least-squares regression was used to test the hypotheses. Results and conclusions: The results indicate that cultural intelligence has an effect on global virtual collaboration; the lower cultural intelligence and the higher cultural intelligence in a dyad exert different effects on global virtual collaboration. Specifically, the lower cultural intelligence significantly influences the frequency of collaborative behaviors, which further influence group satisfaction. In contrast, the higher cultural intelligence significantly influences the deliverable quality. The findings advance the understanding of the effects of cultural intelligence at a dyad level and on proximal behavioral outcomes. The study has practical implications for global virtual collaboration practitioners and collaborative virtual environment designers. The study is limited by using student subjects and a self-report measure of cultural intelligence, as well as by examining global virtual teams in their simplest form. Future studies are suggested to examine contingency factors on the relationships between cultural intelligence and global virtual collaboration processes and outcomes.
机译：研究问题：本研究的目的是研究一个双子（由两个人组成的团队）的文化智能对其全球虚拟协作过程和结果的影响。研究问题：双子座的文化智慧是否会对全球虚拟协作流程和成果产生影响？如果是，那文化情报有什么影响？文献综述：我们回顾了有关全球虚拟协作和文化情报中文化多样性管理的文献。文献表明，全球虚拟团队中的文化多样性主要通过严格的方法来管理，这在许多情况下是无效的。利用文化情报可能会改善全球虚拟合作。但是，其在团队级别或虚拟环境中的影响尚不清楚。方法：我们使用了合作模拟，从中国和德国的两所公立大学招募了70名参与者，以研究文化智能的影响。通过问卷，录音笔和计算机日志收集定量和定性数据。使用Bale的交互过程分析来编码录音，并使用普通的最小二乘回归来检验假设。结果与结论：结果表明，文化情报对全球虚拟合作有影响；二分法中较低的文化智能和较高的文化智能对全球虚拟协作产生不同的影响。具体而言，较低的文化智力显着影响协作行为的频率，从而进一步影响群体满意度。相比之下，更高的文化智慧会显着影响交付质量。这些发现促进了人们对文化智力在双胞胎水平和近端行为结局上的理解。该研究对全球虚拟协作从业人员和协作虚拟环境设计人员具有实际意义。这项研究的局限性在于使用学生科目和自我报告的文化智商，以及以最简单的形式检查全球虚拟团队。建议将来进行研究，以研究文化情报与全球虚拟协作流程和结果之间关系的偶然性因素。

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