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System Characteristics, Perceived Benefits, Individual Differences and Use Intentions: A Survey of Decision Support Tools of ERP Systems

机译：系统特征，感知收益，个体差异和使用意图：ERP系统的决策支持工具概览

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摘要

Limited research has considered the value derived from using enterprise resource panning (ERP) systems for decision making support. This paper aims to evaluate the impact of a set of individual differences, system characteristics, and perceived benefits of the system, on the intentions to use ERP systems for decision support. Afield study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The paper discusses the implications of these findings and ends with possible extensions of the study.
机译：有限的研究已经考虑了使用企业资源平移（ERP）系统提供决策支持所产生的价值。本文旨在评估一组个体差异，系统特征和系统的感知收益对使用ERP系统提供决策支持的意图的影响。 Afield研究用于从在巴林使用ERP系统的企业中工作的经理中收集数据。结果表明，关于年龄，性别，受教育程度甚至计算机自我效能的个体差异并不影响使用ERP系统决策工具的意图。显示出重大影响的唯一个体差异是系统的知识程度。此外，通过感知的易用性和感知的实用性，感知到的共享利益和系统特性都对使用系统执行决策支持任务的意图产生重大影响。本文讨论了这些发现的含义，并以研究的可能扩展作为结尾。

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