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Explaining IT Implementation Through Group Learning

机译:通过小组学习介绍IT实施

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Implementation of an information technology (IT) system in an organization takes a certain amount of time. System usage becomes stable when users have appropriated the system and new work practices have been established. We propose a concept of group learning as a framework to highlight relevant aspects of such a process. A longitudinal case study with two opposite research results has provided a preliminary validation of the proposed model. A human resource information system (HRIS) was introduced in a hospital in two different settings. With one user group it was successfully implemented, and it failed in the other group. Analysis of the qualitative data shows a marked difference in the group learning processes between the two groups, which significantly contribute to the differences in success. These results confirm our assumption about the importance of learning processes in groupware implementation.
机译:在组织中实施信息技术(IT)系统需要一定的时间。用户使用系统并建立新的工作习惯后,系统使用情况将变得稳定。我们提出了小组学习的概念作为框架,以突出该过程的相关方面。具有两个相反研究结果的纵向案例研究提供了所提出模型的初步验证。在医院的两种不同环境中引入了人力资源信息系统(HRIS)。对于一个用户组,它已成功实现,而在另一个用户组中却失败。定性数据的分析表明,两组之间的小组学习过程存在显着差异,这极大地促进了成功的差异。这些结果证实了我们关于学习过程在群件实施中的重要性的假设。

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