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首页> 外文期刊>International journal of conflict management >Process conflict and employee well-being: An application of Activity Reduces Conflict Associated Strain (ARCAS) model
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Process conflict and employee well-being: An application of Activity Reduces Conflict Associated Strain (ARCAS) model

机译：流程冲突和员工福利：“活动减少冲突相关应变”（ARCAS）模型的应用

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PurposeThe primary objective of this paper is to extend the Activity Reduces Conflict Associated Strain (ARCAS) model. To test the ARCAS model, the study aims to examine the effect of process conflict on employee well-being and the role of negative affect as an intrapersonal mechanism linking process conflict and employee well-being. Further, to extend the emerging ARCAS model, the study examines whether the assumed indirect effect of process conflict on employee well-being through negative affect is conditional upon levels of conflict management styles.Design/methodology/approachIn total, 554 software engineers working in information technology firms responded to the administered questionnaire and hypothesised relationships were tested using Process Macros.FindingsThe findings indicate that process conflict is negatively related to employee well-being and the negative affect state mediates the relationship between process conflict and employee well-being. As hypothesised, it was found that the indirect effect of process conflict on employee well-being through the negative affect state is conditional upon levels of conflict management styles of the employees.Research limitations/implicationsThe study contributes to the conflict literature by establishing the detrimental effect of process conflict on employee well-being. The study also established the explanatory mechanism linking process conflict and employee well-being. Further, the study extended the emerging ARCAS model by establishing the moderating role of conflict management styles as well as the conditional indirect effect.Practical implicationsThe study highlighted the within-individual effect of process conflict in deteriorating employee well-being. The study provides valuable insights to the managers and practitioners about how individuals conflict management styles influence well-being.Originality/valueThe study specifically examined the effect of process conflict, which was omitted from conflict literature considering it the same as task conflict, on employee well-being. The study established the within-individual mechanism through which process conflict diminishes employee well-being. Also, the study extended the ARCAS model by examining the effect of conflict management styles with the aid of Affective Events Theory.
机译：目的本文的主要目的是扩展“活动减少冲突相关应变”（ARCAS）模型。为了检验ARCAS模型，该研究旨在检验过程冲突对员工幸福感的影响以及负面影响作为将过程冲突与员工幸福感联系起来的人际关系的作用。此外，为扩展新兴的ARCAS模型，该研究检查了过程冲突通过负面影响对员工福祉的间接影响是否取决于冲突管理风格的水平。设计/方法/方法总共有554名软件工程师从事信息工作技术公司对所管理的调查问卷进行了答复，并使用过程宏对假设的关系进行了测试。调查结果表明，过程冲突与员工的幸福感呈负相关，而负面影响状态则介导了过程冲突与员工的幸福感之间的关系。通过假设，发现过程冲突通过负面影响状态对员工幸福感的间接影响取决于员工的冲突管理方式的水平。研究局限/意义本研究通过建立有害影响为冲突文献做出了贡献。过程冲突对员工福祉的影响。研究还建立了将过程冲突与员工福祉联系起来的解释机制。此外，该研究通过建立冲突管理方式的调节作用以及条件间接效应，扩展了新兴的ARCAS模型。实际意义该研究强调了过程冲突在恶化员工福利中的个体内部效应。这项研究为管理者和从业者提供了关于个人冲突管理风格如何影响幸福感的有价值的见解。原创性/价值该研究专门研究了过程冲突对员工健康的影响，由于与任务冲突相同，因此从冲突文献中省略了-存在。该研究建立了个体内部机制，通过该机制，过程冲突会削弱员工的幸福感。此外，该研究通过借助情感事件理论检验冲突管理方式的影响，扩展了ARCAS模型。

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