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Knowledge management and innovation performance in knowledge intensive organisations - the role of HR practices

机译:知识密集型组织中的知识管理和创新性能 - 人力资源实践的作用

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摘要

Knowledge intensive organisations survive and sustain through effective knowledge management practices. The present study attempts to understand the interplay of knowledge management, human resource practices and innovation performance in knowledge-intensive organisations. In-depth interviews were carried out with five subject matter experts using semi-structured interview schedule for finalising the conceptual model. The model was empirically tested using a questionnaire on a sample of 152 respondents and the results are discussed. Organisation memory was found to be the most significant predictor of innovation performance followed by knowledge acquisition and knowledge integration. Separate parallel mediation analysis was carried out to see the influence of each KM practice on innovation performance via the four HR practices. Human resource acquisition was found to be the only HR practice that mediates the relationship between each of the KM practices and innovation performance.
机译:知识密集型组织通过有效的知识管理实践生存和维持。本研究试图了解知识密集型组织中知识管理,人力资源实践和创新绩效的相互作用。深入访谈是使用五个主题专家进行的,使用半结构化面试计划进行最终确定概念模型。该模型经验在152名受访者的样本上使用问卷测试,并讨论了结果。发现组织记忆是创新性能最重要的预测因素,然后是知识获取和知识集成。单独的并行调解分析是为了通过四个人力资源实践来了解每个KM实践对创新性能的影响。人力资源收购被发现是唯一介导每一款KM实践和创新绩效之间关系的人力资源实践。

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