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Performance measures and metrics in outsourcing decisions: A review for research and applications

机译：外包决策中的绩效度量和指标：研究和应用回顾

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摘要

Outsourcing, an operations strategy that influences the performance of a supply chain, has become an important component of global operations management. An effective global sourcing strategy helps companies to manage the flow of parts and finished products in meeting the needs of overseas and domestic markets. Outsourcing reduces the cost of assets, facilitates core competencies to reduce production costs, leads to strategic flexibility and reduces administrative and overhead costs. Some of the reasons why companies are against outsourcing include integration challenges, sacrificing their competitive base, opportunistic behaviour, rising transaction and coordination costs, limited innovation, and higher procurement costs. Despite these shortcomings, outsourcing will continue to play an important role in enhancing organizational competitiveness. Therefore, an attempt has been made to review the literature on outsourcing with particular reference to Performance Measures and Metrics (PMMs) used in arriving at outsourcing decisions. The main objective of this paper is to present a taxonomy (classification) of PMMs in outsourcing decisions at the pre-outsourcing, during-outsourcing, and post-outsourcing stages. Also, based on the literature review and analysis, an attempt is made to determine a list of specific tools and techniques for PMMs in outsourcing. Finally, the limitations of the paper and future research directions are presented.
机译：外包是一种影响供应链绩效的运营策略，已成为全球运营管理的重要组成部分。有效的全球采购战略可帮助公司管理零件和成品的流程，以满足海外和国内市场的需求。外包降低了资产成本，增强了核心竞争力，从而降低了生产成本，带来了战略灵活性并降低了管理和间接成本。公司反对外包的一些原因包括整合挑战，牺牲其竞争基础，机会主义行为，不断上升的交易和协调成本，有限的创新以及更高的采购成本。尽管存在这些缺点，外包仍将在增强组织竞争力中继续发挥重要作用。因此，已尝试着重审视有关外包的文献，特别是参考用于制定外包决策的绩效指标和度量标准（PMM）。本文的主要目的是提出在外包前，外包中和外包后阶段中，PMM在外包决策中的分类法（分类）。而且，基于文献回顾和分析，尝试确定用于PMM外包的特定工具和技术的列表。最后，提出了本文的局限性和未来的研究方向。

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  • 来源
    《International journal of production economics》 |2015年第3期|153-166|共14页
  • 作者

    Angappa Gunasekaran; Zahir Irani; King-Lun Choy; Lionel Filippi; Thanos Papadopoulos;

  • 作者单位

    Department of Decision and Information Sciences, Charlton College of Business, University of Massachusetts - Dartmouth, 285 Old Westport Road, North Dartmouth, MA 02747-2300, USA;

    Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, United Kingdom;

    Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China;

    Center for Studies and Research in Management (CERAG), University of Grenoble, UMR CNRS 5820-UPMF, 150 rue de la Chimie, 38000 Grenoble, France;

    Department of Business and Management, University of Sussex, Sussex House, Falmer, Brighton BN1 9RH, United Kingdom;

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  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Outsourcing; Concepts; Theory and practice; Literature review; Research taxonomy; Future research;

    机译：外包;概念;理论与实践;文献评论;研究分类法;未来研究;

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