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首页> 外文期刊>Journal of organizational behavior management >Effects of Positive and Negative Feedback Sequence on Work Performance and Emotional Responses
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Effects of Positive and Negative Feedback Sequence on Work Performance and Emotional Responses

机译：正负反馈序列对工作绩效和情绪反应的影响

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摘要

Performance feedback has been broadly used within Organizational Behavior Management. However, the specifics regarding the most effective type of feedback still merits careful investigation, including the use of positive and negative sequences of feedback. The current study randomly assigned participants to receive one of the following sequences: (a) positive-positive feedback, (b) positive-negative feedback, (c) negative-positive feedback, and (d) negative-negative feedback. Uniform feedback delivery resulted in higher performance, although inconsistent feedback resulted in lessened negative emotional responses. Recommendations on whether to deliver positive or negative feedback in isolation or combination may depend upon the outcomes currently being prioritized by the organization.
机译：绩效反馈已在组织行为管理中广泛使用。但是，有关最有效反馈类型的细节仍值得仔细研究，包括使用正反馈序列和负反馈序列。当前的研究随机分配参与者以接受以下顺序之一：（a）正面-正面反馈，（b）正面-负面反馈，（c）负面-正面反馈，和（d）负面-负面反馈。一致的反馈传递可提高绩效，尽管不一致的反馈会降低负面的情绪反应。有关是单独还是组合提供正面或负面反馈的建议，可能取决于组织当前优先考虑的结果。

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