IP Technology Changes the Contact Center Operation - Introduction of IP Contact Center

Kiyokazu OTSUKA; Teruo NAGASHIMA; Masaji SHINYA; Takashi ABE

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IP Technology Changes the Contact Center Operation - Introduction of IP Contact Center

机译：IP技术改变了联络中心的运作-IP联络中心的介绍

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In Japan, IP telephony service, which can interconnect with existing PSTN, has been offered fully by many ISP since the second half of 2003. This service uses 050 for head telephone number. This IP telephony service can provide free-call within the ISP group, and drastic reduction of international and long-distance call charges.

机译：在日本，自2003年下半年以来，许多ISP都已完全提供可以与现有PSTN互连的IP电话服务。该服务使用050作为总机号码。该IP电话服务可以在ISP小组内提供免费呼叫，并大大降低国际和长途电话费用。

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《NEC Journal of Advanced Technology》 |2004年第4期|p.268-273|共6页
作者
Kiyokazu OTSUKA; Teruo NAGASHIMA; Masaji SHINYA; Takashi ABE;
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正文语种 eng
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1. IP Technology Changes the Contact Center Operation - Introduction of IP Contact Center [J] . Kiyokazu OTSUKA, Teruo NAGASHIMA, Masaji SHINYA, NEC Journal of Advanced Technology . 2004,第4期

机译：IP技术改变了联络中心的运作-IP联络中心的介绍
2. IP Contact Center Technology: What You Need To Know (Part II) Multisite Contact Center Technology Centralization: Eliminating The Risks [J] . Eli Borodow, Kevin Hayden Customer Inter@ction Solutions . 2005,第9期

机译：IP联络中心技术：您需要了解的内容（第二部分）多站点联络中心技术的集中化：消除风险
3. The Elusive Achievement Of IP Contact Center ROI: Ten Reasons Why Contact Centers Migrating To IP Telephony Don't Hit Their ROI Projections — And What You Can Do About It [J] . Peggy Gritt Customer Inter@ction Solutions . 2005,第12期

机译：IP联络中心ROI难以实现的成就：迁移到IP电话的联络中心没有达到其ROI预测的十个原因-以及您该怎么做
4. Implementing Cloud Technologies to Optimize Customer Contact Centers Operation [C] . Vladyslav Holubiev, Iryna Voytyuk, Andriy Pukas, 2019 9th International Conference on Advanced Computer Information Technologies . 2019

机译：实施云技术以优化客户联络中心的运营
5. Developing partnerships to fund technology: Perceptions and practices of public school District Technology Contacts in the Education Service Center, Region XIII, Texas. [D] . Welch, Byron Eugene, II. 1995

机译：建立合作伙伴关系以资助技术：德克萨斯州第十三区教育服务中心的公立学校地区技术联系人的看法和做法。
6. Spatial relationships of microtubule-organizing centers and the contact area of cytotoxic T lymphocytes and target cells [O] . 1982

机译：微管组织中心与细胞毒性T淋巴细胞与靶细胞接触面积的空间关系
7. Figure 1: Example of visualization of long range contacts for: (A) regions, here enhancer-promoter contacts, for two 10 kb resolution Hi-C maps from human Fetal Brain cells. Contacts were calculated up to 30 bins distance each way from the point of interest. Top to bottom: a Jbrowse (Skinner et al., 2009) screenshot with genes and interaction profile representation (points of interest in green, their contact predictions in yellow); HiCEnterprise interaction profile plot with intensities (weighted by distance) and −log10 of FDR corrected p-values (q-values) with a threshold set at 0.01. (B) TADs, here HiCEnterprise visualization for 150 kb resolution Hi-C map of 17th chromosome from HUVEC. Left upper trianle: original Hi-C map contact frequencies; right lower triangle: −log10 of q-values of the interdomain interactions calculated with hypergeometric distribution. [O] . -1

机译：图1：用于：（a）区域的长距离触点的可视化示例，这里增强了来自人胎儿脑细胞的两个10kb分辨率的Hi-C地图。从兴趣点计算联系人高达30个距离距离。顶部到底：jbrowse（Skinner等，2009）截图，具有基因和互动曲线表示（绿色兴趣点，它们的黄色接触预测）; HICENTERPLISE交互配置曲线图具有强度（由距离加权）和FDR校正的P值（Q值）的-LOG10，其阈值设置为0.01。（b）TADS，这里是来自Huvec的第17次染色体的150 KB分辨率Hi-C地图的Hicenterprise可视化。左上三角：原版Hi-C地图接触频率;右下三角形：跨度相互作用的Q值的-log10计算，使用超几何分布计算。

IP Technology Changes the Contact Center Operation - Introduction of IP Contact Center

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