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Trust in the leader alleviates the negative effect of leader anger expressions on leader effectiveness

机译：对领导者的信任减轻了领导者愤怒表达对领导者效能的负面影响

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Purpose Leaders often provide negative feedback to underperforming followers with the intention of helping improve their performance. However, the anger expression that is often involved in the delivery of the feedback may cause followers to infer negative intentions and, thus, harm the effectiveness of the leader. The purpose of this paper is to examine, from a relational perspective, the condition under which the negative effect of leader anger expressions on leader effectiveness can be alleviated. Design/methodology/approach Data were collected from 355 participants in total through two main studies and two validation studies. Findings The author found that leader anger expression in negative feedback delivery had detrimental effects on leader effectiveness through follower-inferred negative intentions. More importantly, the detrimental effects of leader anger expressions on leader effectiveness were alleviated when followers had high levels of trust in their leaders. Originality/value Integrating leader emotion and trust literatures, the present research is the first to examine from a relational perspective (i.e. follower trust) the boundary condition under which leader anger expressions influence leader effectiveness.
机译：目的领导者经常向表现不佳的追随者提供负面反馈，以帮助改善其绩效。但是，反馈的传递中经常涉及到的愤怒表达可能会导致追随者推断出负面意图，从而损害领导者的效能。本文的目的是从关系的角度研究可以减轻领导者愤怒表达对领导者效能的负面影响的条件。设计/方法/方法通过两项主要研究和两项验证研究，总共从355名参与者中收集了数据。结论作者发现，负反馈传递中的领导者愤怒表达会通过跟随者推断出的负面意图而对领导者的效能产生不利影响。更重要的是，当追随者对领导者高度信任时，领导者愤怒表达对领导者效能的有害影响就减轻了。独创性/价值结合领导者情感和信任的文献，本研究是第一个从关系角度（即追随者信任）研究领导者愤怒表达影响领导者有效性的边界条件的研究。

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