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Trust in the leader alleviates the negative effect of leader anger expressions on leader effectiveness

机译:在领导者的信任减轻了领导者愤怒表达对领导者效力的负面影响

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Purpose Leaders often provide negative feedback to underperforming followers with the intention of helping improve their performance. However, the anger expression that is often involved in the delivery of the feedback may cause followers to infer negative intentions and, thus, harm the effectiveness of the leader. The purpose of this paper is to examine, from a relational perspective, the condition under which the negative effect of leader anger expressions on leader effectiveness can be alleviated. Design/methodology/approach Data were collected from 355 participants in total through two main studies and two validation studies. Findings The author found that leader anger expression in negative feedback delivery had detrimental effects on leader effectiveness through follower-inferred negative intentions. More importantly, the detrimental effects of leader anger expressions on leader effectiveness were alleviated when followers had high levels of trust in their leaders. Originality/value Integrating leader emotion and trust literatures, the present research is the first to examine from a relational perspective (i.e. follower trust) the boundary condition under which leader anger expressions influence leader effectiveness.
机译:目的领导经常为表现不佳的追随者提供负面反馈,有意帮助提高其性能。然而,经常参与交付反馈的愤怒表达可能导致粉丝推断负面意图,从而损害了领导者的有效性。本文的目的是从关系的角度来检查,该条件可以减轻领导者愤怒表达对领导者有效性的负面影响。通过两个主要研究和两个验证研究总共355名参与者收集了设计/方法/方法数据。调查结果指出,负责人的领导者愤怒表达在负面反馈交付中对通过追随者推断的负面意图对领导者的有效性产生了不利影响。更重要的是,当追随者对其领导人的信任很高,减轻了领导者愤怒表达对领导者有效性的不利影响。本研究的原创性/价值集成领导者情感和信任文献,是首先从关系视角(即跟随者信托)中审查的边界条件,领导者愤怒表达影响了领导者的效果。

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