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A review of empirical research on total quality management using scale developing methods:An Australian perspective

机译:使用规模发展方法进行全面质量管理的实证研究综述:澳大利亚的观点

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摘要

Almost all quality management studies are made with the help of survey instruments.It is required that these survey instruments are to be tested for its effective outcomes.Particularly,the reliability and validity of the survey instruments are required to be tested.To know from the past studies about the application of reliability and validity tests in the perspective of Australian business,a literature review is made.This review has identified four reasonable empirical studies made by researchers about the Australian quality management practices to find the degree to which one or more of the survey instrument tests are performed before implementation. (71 refs.)
机译:几乎所有的质量管理研究都是在检验工具的帮助下进行的。要求对这些检验工具的有效结果进行测试。特别是,检验工具的可靠性和有效性也需要进行检验。以往关于可靠性和有效性测试在澳大利亚企业界的应用的研究,进行了文献综述。该综述确定了研究人员针对澳大利亚质量管理实践进行的四项合理的经验研究,以找出一个或多个检验仪器测试是在实施之前进行的。 (71篇)

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