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'E' quality: Contributing to business excellence

机译:“ E”品质:为业务卓越做出贡献

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摘要

The Irish Business Excellence Model employs nine comprehensive criteria and divides criteria into the two main categories of enablers and results. Leadership, policy and strategy, people management, resources, and processes are the enabler criteria of business excellence, while people satisfaction, customer satisfaction, impact on society, and business results are the results criteria. The authors provide examples to show how business organizations have attempted to meet the criteria in the area of providing equal opportunities for men and women in their organizations
机译:爱尔兰企业卓越模型采用了九项综合标准,并将标准分为促成因素和结果两大类别。领导力,政策和策略,人员管理,资源和流程是业务卓越的推动力标准,而人员满意度,客户满意度,对社会的影响和业务成果则是结果标准。作者提供了一些例子来说明商业组织如何努力在为组织中的男性和女性提供平等机会方面达到标准

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