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'Fit' for telework'? Cross-cultural variance and task-control explanations in organizations' formal telework practices

机译:“适合”远程办公吗?组织正式远程办公实践中的跨文化差异和任务控制解释

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This study investigates how nation-level cultural values (individualism' and collectivism') and intra-organizational task control mechanisms influence the level of organizations' use of formal telework practices. Employing a multi-level analysis on survey data (2009/10), including 1577 organizations within 18 nations, we found that high use of formal telework practices in organizations' was more likely when: (1) organizations operated in nations characterized by strong national values; and when they employed (2) hard' indirect controls (i.e. individual performance-related pay and 360o performance-evaluations). High telework use was less likely when organizations employed direct controls (i.e. higher proportions of managers) and soft' indirect controls (i.e. higher proportions of professionals). Low use of formal telework practices' was more likely when organizations employed soft' indirect controls. Our findings suggest that national cultural values can function as soft' indirect controls to mitigate the telework risk' of high levels of telework practices. Internal soft' task controls only sufficed for managing low levels of telework practices. We discuss the smart and dark sides of telework and how these relate to the management of telework practice. Implications for future telework research and practices are discussed.
机译:这项研究调查了国家层面的文化价值观(个人主义和集体主义)和组织内部的任务控制机制如何影响组织对正式远程办公实践的使用水平。通过对调查数据(2009/10)进行多层次分析,包括18个国家/地区的1577个组织,我们发现在以下情况下,更可能在组织中充分使用正式的远程办公实践:(1)在具有强大国民素质的国家/地区开展业务的组织价值观当他们采用(2)硬性间接控制时(即与绩效相关的个人薪酬和360o绩效评估)。当组织采用直接控制(即较高比例的经理)和软性间接控制(即较高比例的专业人员)时,较高的远程办公使用率不太可能。当组织采用软性“间接控制”时,很可能很少使用正式的远程办公实践。我们的发现表明,国家文化价值观可以作为软性的“间接控制”,以减轻高水平远程办公实践的远程办公风险。内部软任务控制仅适用于管理低级的远程办公实践。我们讨论了远程办公的聪明面和阴暗面,以及它们与远程办公实践的管理之间的关系。讨论了对未来远程办公研究和实践的影响。

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