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首页> 外文期刊>Journal of Applied Psychology >The influence of psychological flexibility on work redesign: Mediated moderation of a work reorganization intervention
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The influence of psychological flexibility on work redesign: Mediated moderation of a work reorganization intervention

机译：心理灵活性对工作重新设计的影响：工作重组干预的中介调节

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摘要

This quasi-experiment tested the extent to which an individual characteristic, psychological flexibility, moderated the effects of a control-enhancing work reorganization intervention in a call center. Results indicated that, compared with a control group, this intervention produced improvements in mental health and absence rates, particularly for individuals with higher levels of psychological flexibility. Findings also showed that these moderated intervention effects were mediated by job control. Specifically, the intervention enhanced perceptions of job control, and hence its outcomes, for the people who received it, especially for those who had greater psychological flexibility. Discussion highlights the benefits of understanding the processes (e.g., mediators, moderators, and mediated moderators) involved in work reorganization interventions.
机译：这项准实验测试了个人特征，心理灵活性在多大程度上缓解了呼叫中心内增强控制权的工作重组干预措施的效果。结果表明，与对照组相比，这种干预措施可以改善心理健康和缺勤率，尤其是对于具有较高心理灵活性的人。研究结果还表明，这些适度的干预效果是由工作控制介导的。特别是，干预措施增强了接受工作的人对工作控制的认识，从而增强了工作结果的认识，尤其是对于那些具有较大心理灵活性的人。讨论强调了了解工作重组干预措施所涉及的流程（例如，调解员，主持人和调解主持人）的好处。

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