COUNSELING CHILDREN AT A HELPLINE: CHATTING OR CALLING?

Ruben Fukkink; Jo Hermanns

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COUNSELING CHILDREN AT A HELPLINE: CHATTING OR CALLING?

机译：咨询儿童帮助：聊天还是打电话？

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In a quantitative content analysis, the telephone-based and Web-basedsupport of the Dutch child helpline were studied. Both adult judges andthe children themselves indicated that the quality of chat conversationswas better than that of telephone conversations. Both the chat andtelephone service succeeded in improving children's well-being anddecreasing the perceived burden of their problems. The findings lendsupport to offer a combined telephone-based and Web-based support forchild helplines.

机译：在定量内容分析中，研究了荷兰儿童求助热线的电话和网络支持。成人法官和孩子们自己都表示，聊天对话的质量比电话交谈的质量要好。聊天和电话服务都成功地改善了儿童的幸福感并减轻了他们所感到的问题负担。调查结果有助于为儿童求助热线提供基于电话和基于Web的组合支持。

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来源
《Journal of community psychology》 |2009年第8期|共10页
作者
Ruben Fukkink; Jo Hermanns;
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原文格式 PDF
正文语种 eng
中图分类医学心理学;
关键词
COUNSELING; CHATTING; quantitative content;

机译：咨询;交谈;定量内容;

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专利

1. COUNSELING CHILDREN AT A HELPLINE: CHATTING OR CALLING? [J] . Ruben Fukkink, Jo Hermanns Journal of community psychology . 2009,第8期

机译：咨询儿童帮助：聊天还是打电话？
2. Characteristics of Gamblers Who Use the French National Problem Gambling Helpline and Real-Time Chat Facility: Longitudinal Observational Study [J] . Stéphane Darbeda, Henri-Jean Aubin, Michel Lejoyeux, JMIR formative research. . 2020,第5期

机译：使用法国国家问题的赌徒的特征赌博帮助热线和实时聊天设施：纵向观察研究
3. Utilisation patterns of helpline and Web chat services among gamblers in Singapore [J] . Pezhummoottil Vasudevan Nair Asharani, Syidda Amron, Raymond Swee Khoon Ng, Singapore medical journal . 2019,第4期

机译：新加坡赌徒热线和网络聊天服务的使用方式
4. Profiling of secure chat and calling apps from encrypted traffic [C] . M. A. K. Sudozai, Shahzad Saleem International Bhurban Conference on Applied Sciences and Technology . 2018

机译：通过加密流量分析安全聊天和通话应用程序
5. Job Characteristics of Adult Children Compared to Job Characteristics of Their Parents: Rehabilitation Counseling Implications [D] . Sapp, Lacy Hopkins 2019

机译：与父母的工作特征相比，成年子女的工作特征：康复咨询的意义
6. Characteristics of Gamblers Who Use the French National Problem Gambling Helpline and Real-Time Chat Facility: Longitudinal Observational Study [O] . Stéphane Darbeda, Henri-Jean Aubin, Michel Lejoyeux, 2020

机译：使用法国国家问题赌博热线和实时聊天工具的赌徒的特征：纵向观察研究
7. Troubles announcements and reasons for calling: Initial actions in opening sequences in calls to a national children's helpline [O] . Emmison Michael, Danby Susan J. 2007

机译：故障公告和呼叫原因：打给全国儿童求助热线的电话中打开顺序的初步动作

COUNSELING CHILDREN AT A HELPLINE: CHATTING OR CALLING?

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