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Factors affecting e-business adoption in SMEs: an empirical research

机译：影响中小企业采用电子商务的因素：一项实证研究

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Purpose - Nowadays, small and medium enterprises (SMEs) are incrementally using e-business tools in order to compete in an extremely hostile market and gain global access. The importance of e-business adoption for the economic success and survival of SMEs creates a very interesting field of research. The purpose of this paper is to develop and empirically test a conceptual framework that investigates the factors affecting the e-business adoption decision in SMEs. Design/methodology/approach - The examination of the proposed conceptual framework was made with the use of a newly developed structured questionnaire that was distributed to a group of Greek SMEs. The questionnaire was distributed to 600 companies, while 161 usable questionnaires were finally returned. exploratory factor analysis, confirmatory factor analysis, linear regression methods and the structural equation modelling (SEM) technique were used to test the research hypotheses. Findings - The proposed model explains 71 per cent of the variance of e-business adoption, with firm size, firm scope, IT infrastructure and internet skills being the most important e-business adoption drivers (with firm size being the most significant). On the other hand, CEOs knowledge, adoption cost, and competitive pressure do not seem to play an important role in the e-business adoption decision. Research limitations/implications - A limitation stemming from the implemented methodology is the use of self report scales to measure the constructs of the proposed model. Moreover, the present paper lacks a longitudinal approach, since it is cross-sectional and provides a static picture of e-business adoption. Practical implications - The paper makes an effort in order to point out areas that companies should emphasise in order to successfully adopt e-business and, therefore, harvest its potential benefits. Certain practical implications are offered in the final part of the paper. Originality/value - First, the present study places SMEs in the centre of its attention, while the contemporary research mostly examines the implementation of e-business practices in large organisations. Second, the present study proposes a three-dimensional conceptual framework, including technological, organisational and environmental context. Such a multidimensional approach has randomly been explored in the existing literature. Third, the results of the study may be generalised in other developed countries with similar economic realities and yield interesting outcomes for practitioners in these countries.
机译：目的-如今，中小型企业（SME）逐渐使用电子商务工具，以在极度不利的市场中竞争并获得全球访问权。电子商务对中小企业的经济成功和生存的重要性创造了一个非常有趣的研究领域。本文的目的是开发和实证测试一个概念框架，以研究影响中小企业采用电子商务的决定的因素。设计/方法/方法-使用新开发的结构化问卷调查了提议的概念框架，该问卷已分发给一组希腊中小型企业。问卷已分发给600家公司，最终退还了161份可用问卷。探索性因素分析，验证性因素分析，线性回归方法和结构方程模型（SEM）技术用于检验研究假设。调查结果-提议的模型解释了电子商务采用率的71％，其中公司规模，公司范围，IT基础架构和互联网技能是最重要的电子商务采用驱动力（公司规模最重要）。另一方面，CEO的知识，采用成本和竞争压力似乎并未在电子商务采用决策中起重要作用。研究局限性/含义-已实施方法的局限性是使用自我报告量表来衡量所提议模型的结构。而且，由于缺乏横断面并且提供了采用电子商务的静态图片，因此本文缺乏纵向方法。实际意义-本文努力指出公司要成功采用电子商务并因此获得其潜在利益时应强调的领域。本文的最后一部分提供了某些实际含义。创意/价值-首先，本研究将中小型企业置于关注的中心，而当代研究则主要研究大型组织中电子商务实践的实施。其次，本研究提出了一个三维概念框架，包括技术，组织和环境背景。在现有文献中已经随机探索了这种多维方法。第三，研究结果可能会在经济现实相似的其他发达国家中推广，并为这些国家的从业者带来有趣的成果。

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