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首页> 外文期刊>Journal of knowledge management >Knowledge management and knowledge creation in academia: a study based on surveys in a Japanese research university
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Knowledge management and knowledge creation in academia: a study based on surveys in a Japanese research university

机译：学术界的知识管理和知识创造：基于日本研究型大学调查的研究

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Purpose - This study aims to pose one major research question, i.e. why and how to use knowledge management methods in order to enhance knowledge creation in academia - at universities and research institutes? Design/methodology/approach - The paper defines KM in academia as any systematic activity related to support and enhancement of the creation of scientific knowledge and achievement of research goals, including both social process and relevant computer technology tools. Two surveys and case studies were carried out to achieve the research purpose at Japan Advanced Institute of Science and Technology (JAIST). The first survey focused on knowledge management in academia and investigated the current KM situations, special and diverse requirements from researchers. The second survey concentrated on supporting the creative processes of academic research and investigated which aspects of knowledge creation processes should be supported in particular. Based on survey findings, the practical solutions are further presented aimed to improve the creative environment for scientific knowledge creation. Findings - The findings from the first survey showed that the KM obstacles reflected on various aspects: technological support, the people involved in creation activities, laboratory cultural, and so on. The seven most critical questions and three most important questions were evaluated by responders with respect to academic knowledge creation process in the second survey. Research limitations/implications - The study advances the belief that knowledge management (KM) is applicable not only in industrial and market organizations, but also in academia. Practical implications - With respect to the survey results, it is suggested that a creative environment in academia should be enhanced from both "soft" and "hard" aspects under the guidelines of a systems thinking framework for KM in scientific labs. From the soft side, by using personalization strategies, a knowledge-sharing culture has to be built in labs to facilitate scientific communication, debate and team work. From the hard side, by using technology strategies, a practical example is presented in JAIST concerning the implementation of the hard aspect of creative environment. It is hoped that the research can launch further debate and prompt practical steps to help research institutes or universities improve their management and increase the research efficiency. Originality/value - An essential point is that the study is based on the feedback from knowledge creators in a typical knowledge creation organization, which makes the analyses and conclusions more comprehensive and persuasive from both the theoretical and practical points of view. The research not only explores some hidden or tacit problems existing in academic knowledge management and scientific knowledge creation, but also proposes solutions for scientific knowledge creation that were found to be valuable by university management.
机译：目的-这项研究旨在提出一个主要的研究问题，即为什么以及如何使用知识管理方法来增强学术界的知识创造-在大学和研究机构中？设计/方法/方法-本文将学术界的知识管理定义为与支持和增强科学知识的创造和研究目标的实现有关的任何系统活动，包括社会过程和相关的计算机技术工具。为了达到研究目的，日本高级科学技术研究所（JAIST）进行了两次调查和案例研究。第一次调查侧重于学术界的知识管理，并调查了当前的知识管理状况，研究人员的特殊要求和各种要求。第二次调查集中于支持学术研究的创新过程，并调查了应该特别支持知识创造过程的哪些方面。根据调查结果，进一步提出了实用的解决方案，旨在改善科学知识创造的创造环境。调查结果-第一次调查的结果表明，知识管理的障碍体现在各个方面：技术支持，参与创造活动的人员，实验室文化等等。在第二次调查中，响应者针对学术知识创造过程评估了七个最关键的问题和三个最重要的问题。研究的局限性/意义-研究提出了这样一种信念，即知识管理（KM）不仅适用于工业和市场组织，而且适用于学术界。实际意义-关于调查结果，建议在科学实验室中知识管理的系统思考框架的指导下，从“软”和“硬”两个方面增强学术界的创造环境。从软性方面讲，通过使用个性化策略，必须在实验室中建立知识共享文化，以促进科学交流，辩论和团队合作。从硬性方面，通过使用技术策略，在JAIST中提供了一个有关实现创造性环境的硬性方面的实际示例。希望该研究能够引发进一步的辩论并提出切实可行的步骤，以帮助研究机构或大学改善其管理并提高研究效率。原创性/价值-至关重要的一点是，该研究基于一个典型的知识创造组织中知识创造者的反馈，这从理论和实践角度都使分析和结论更加全面和更具说服力。该研究不仅探讨了学术知识管理和科学知识创造中存在的一些隐性或隐性问题，而且还提出了科学知识创造的解决方案，这些解决方案被大学管理者认为是有价值的。

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