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Engagement and exhaustion in healthcare: a network approach

机译:在医疗保健方面的参与和疲惫:网络方法

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Purpose Taking a network approach, the purpose of this paper is to investigate the social antecedents of work-related engagement and exhaustion in a sample of Dutch healthcare workers, examining how employees' structural position in the team (i.e. their centrality in the network) is associated with their engagement and exhaustion. Distinctions are made between instrumental networks (i.e. structural dependencies) and expressive networks (i.e. emotional connectedness through friendships). Design/methodology/approach Associations between job characteristics (quantitative demands, emotional demands and influence) and employees' centrality in the instrumental and expressive networks at work with their self-reported engagement and exhaustion were examined. Network centrality was assessed though a sociometric survey by the total number of nominations each employee received (in-degree centrality) or gave (out-degree centrality) and for both networks separately. Findings The results show that whereas job characteristics but not network centrality were associated with exhaustion, network centrality in the expressive network but not job characteristics was associated with engagement. In-degree centrality (being nominated by many co-workers as a friend) was positively associated with engagement, whereas out-degree centrality (nominating many co-workers as a friend) was negatively associated with engagement. Originality/value The results support recent findings concerning more multifaceted antecedents of engagement and exhaustion, and underline the importance considering social network characteristics in investigations of work engagement. On a methodological level, the differing results for in-degree and out-degree centrality underline the importance of not only relying on self-reported social relationships but to also capture other-reported data.
机译:采取网络方法的目的,本文的目的是调查荷兰医疗工作者样本中的工作相关参与和疲惫的社会前进,审查员工在团队中的结构职位如何(即网络中的中心)是如何与他们的参与和疲惫有关。乐器网络(即结构依赖性)和表达网络之间的区别(即通过友谊的情感联系)。探查了在与自我报告的订婚和疲惫的工作中有关网络中的工作特征(定量需求,情感需求和影响)和员工中心的设计/方法/方法协会。通过每个员工(以人为中心地)或提供(轻度中心)和两个网络的提名总数来评估网络中心的评估虽然进行了社会计量调查。结果结果表明,虽然工作特征但不是网络中心与耗尽相关,但在表现力网络中的网络中心,但没有就业特征与参与有关。程度的中心地位(被许多同事提名)与参与有关,而Ove Love Centrality(作为朋友提名许多同事)与参与作出负面相关。原创性/价值结果支持最近有关更多多方面的订婚和疲惫的传染性的调查结果,并强调了考虑到工作参与调查中的社会网络特征的重要性。在方法水平上,程度和冒险度量的不同结果强调了不仅依赖于自我报告的社会关系,而且还捕获了其他报告的数据的重要性。

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