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首页> 外文期刊>European Journal of Training and Development: A Journal for HRD Specialists >Influence of human resource development (HRD) practices on hotel industry's performance: The role of employee competencies
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Influence of human resource development (HRD) practices on hotel industry's performance: The role of employee competencies

机译:人力资源开发(HRD)实践对酒店业绩的影响:员工能力的作用

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摘要

Purpose - The purpose of this paper is to examine the mediating role of employee competencies in the association between human resource development (HRD) practices and organizational performance. Design/methodology/approach - An integrated research model was developed by combining principal factors from existing literature. Data were collected through questionnaire from 600 employees of the selected hotels. The validity of the model and hypotheses was tested using structural equation modeling. The reliability and validity of the dimensions are established through confirmatory factor analysis. Findings - The results indicate that some HRD practices impact organizational performance through their influence on employee competencies. The study further revealed that employee competencies mediate the association between HRD practices and organizational performance. Research limitations/implications - The research was undertaken in the hotel industry and the analysis based on cross-sectional data which cannot be generalized across a broader range of sectors. Practical implications - The findings of the study have the potential to help stakeholders and management of hotels in adopting properly and well-articulated HRD practices to stimulate positive behavior in individuals and impact their knowledge, skills and attitudes. Originality/value - This study extends the literature by adducing evidence that employee competencies mediated the association between HRD practices and organizational performance of the hotel industry in Ghana.
机译:目的 - 本文的目的是审查员工能力在人力资源开发(HRD)实践和组织绩效之间的协会中的调解作用。设计/方法/方法 - 通过组合现有文献的主要因素来制定综合研究模式。通过来自选定酒店的600名员工的问卷收集数据。使用结构方程建模测试了模型和假设的有效性。通过确认因子分析建立尺寸的可靠性和有效性。调查结果 - 结果表明,一些HRD实践通过对员工能力的影响影响组织绩效。该研究进一步透露,员工的能力调解了HRD实践与组织绩效之间的关系。研究限制/影响 - 在酒店业进行了研究,基于横断面数据的分析,不能穿过更广泛的部门。实际意义 - 该研究的调查结果有可能帮助利益相关者和管理层的采用妥善和铰接式的HRD实践来刺激个人的积极行为,并影响他们的知识,技能和态度。原创性/价值 - 本研究通过表现出员工能力介入了加纳酒店行业的HRD实践和组织绩效之间的协会,扩展了文献。

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