Waiting time, communication quality, and patient satisfaction: An analysis of moderating influences on the relationship between perceived waiting time and the satisfaction of breast cancer patients during their inpatient stay

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Waiting time, communication quality, and patient satisfaction: An analysis of moderating influences on the relationship between perceived waiting time and the satisfaction of breast cancer patients during their inpatient stay

机译：等待时间，沟通质量和患者满意度：对患者在入住期间感知等待时间与乳腺癌患者的满意度的调节影响分析

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Objective: Waiting time has been consistently found to be a significant predictor of patient dissatisfaction. The aim of this study is to examine whether positive communication experiences with health care providers could moderate the negative relationship between waiting time and patient satisfaction.

机译：目的：等待时间一直被发现是患者不满的重要预测因子。本研究的目的是审查与医疗保健提供者的积极通信经验是否可以缓和等待时间和患者满意度之间的负面关系。

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《Patient education and counseling》 |2020年第4期|共7页
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正文语种 eng
中图分类保健组织与事业（卫生事业管理）;
关键词
Waiting time; Patient satisfaction; Breast cancer; Communication quality; Health literacy;

机译：等待时间;患者满意;乳腺癌;通信质量;健康识字;

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1. Waiting time, communication quality, and patient satisfaction: An analysis of moderating influences on the relationship between perceived waiting time and the satisfaction of breast cancer patients during their inpatient stay [J] . Patient education and counseling . 2020,第4期

机译：等待时间，沟通质量和患者满意度：对患者在入住期间感知等待时间与乳腺癌患者的满意度的调节影响分析
2. Differences in Perceived Waiting Time by Health Insurance Type in the Inpatient Sector: An Analysis of Patients With Breast Cancer in Germany [J] . Susan Lee, Sophie E. Gross, Holger Pfaff, Inquiry: a journal of medical care organization, provision and financing . 2019,第4期

机译：住院部门健康保险类型感知等候时间的差异：德国乳腺癌患者分析
3. Patient Satisfaction with Wait-Times for Breast Cancer Surgery in Newfoundland and Labrador [J] . Maria MathewsDana RyanVereesh Gadag and Roy West Healthcare policy . 2016,第3期

机译：纽芬兰和拉布拉多地区对乳腺癌手术等待时间的患者满意度
4. Measurement of the Relationship between Patient Wait Time and Patient Satisfaction at each Stage of an Appointment [C] . Patricia R. DeLucia, Kerstan S. Mork, Tammy E. Ott, Annual Meeting of the Human Factors and Ergonomics Society(HFES 2007); 20071001-05; Baltimore,MA(US) . 2007

机译：在预约的每个阶段，患者等待时间与患者满意度之间的关系的度量
5. Walk-In Telehealth Visits Improve Access to Care, Wait Times, and Patient Satisfaction in Adult Patients with Non-Emergent Medical Conditions [D] . Galle, Courtney E. 2021

机译：步入远程医疗可进入成年患者的护理，等待时间和患者满意度，从而改善了非紧急病情的成人患者
6. Correction to: Impact of actual waiting time and perceived waiting time on treatment satisfaction in patients receiving outpatient diabetes care [O] . Shiori Toga-Sato, Takahiro Tosaki, Masaki Kondo, 2021

机译：纠正：实际等待时间对接受门诊糖尿病护理患者治疗满意度的影响
7. Influence of the Manchester triage system on waiting time, treatment time, length of stay and patient satisfaction; a before and after study [O] . Storm-Versloot, Marja N., Vermeulen, Hester, van Lammeren, Nienke, 2014

机译：曼彻斯特分诊系统对等待时间，治疗时间，住院时间和患者满意度的影响；学习之前和之后

Waiting time, communication quality, and patient satisfaction: An analysis of moderating influences on the relationship between perceived waiting time and the satisfaction of breast cancer patients during their inpatient stay

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