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首页> 外文期刊>The Canadian journal of hospital pharmacy. >Measurement of Clinical Pharmacy Key Performance Indicators to Focus and Improve Your Hospital Pharmacy Practice
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Measurement of Clinical Pharmacy Key Performance Indicators to Focus and Improve Your Hospital Pharmacy Practice

机译：测量临床药房关键绩效指标的重点和改善您的医院药房实践

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INTRODUCTION: Clinical pharmacy is defined as "a health science discipline in which pharmacists provide patient care that optimizes medication therapy and promotes health, wellness, and disease prevention" and "embraces the philosophy of pharmaceutical care." The role of the clinical pharmacist is to promote safe, effective, and cost-conscious drug therapy and improve patient outcomes. Published evidence from observational studies, randomized controlled trials, and systematic reviews has shown that clinical pharmacist activities improve patient, medication, and surrogate outcomes; reduce health resource utilization and costs; reduce morbidity and mortality; and improve patients' quality of life. Despite published evidence supporting the benefits of clinical pharmacy services for health and economic outcomes, quantitative expressions that describe whether or how often a process of care or outcome of care occurs, also known as performance indicators, must be monitored to ensure that these services are delivered consistently. However, until recently, there was no established consensus as to which activities are key indicators of clinical pharmacy performance. A grass-roots collaborative of Canadian hospital pharmacists recently addressed this unanswered question by systematically establishing clinical pharmacy key performance indicators (cpKPIs) using a Delphi technique. Some questions remain, including "What activities do pharmacists perform, and how consistently do they perform them?" To answer these questions, we first must understand what cpKPIs are; why cpKPIs should be measured and reported; who will be affected by these measurements; where and how cpKPIs can be measured, reported, and utilized: and when we should begin to capture cpKPIs. This article aims to address these questions about cpKPI adoption and measurement from multiple perspectives (including those of front-line pharmacists, leadership, external stakeholders, and the public), supplemented by examples from the authors' experience.
机译：介绍：临床药房被定义为“药剂师提供优化药物治疗和促进健康，健康和疾病预防”和“制药哲学”的健康科学学科。“临床药剂师的作用是促进安全，有效和有意识的药物治疗，改善患者结果。出版了来自观察性研究，随机对照试验和系统评论的证据表明，临床药剂师活动改善了患者，药物和替代成果;降低健康资源利用率和成本;降低发病率和死亡率;并改善患者的生活质量。尽管发布了证据支持临床药房服务的益处，但是，必须监测描述保健过程是否发生护理或治疗过程的频率，也是绩效指标的定量表达，以确保提供这些服务一贯。然而，直到最近，没有建立共识，即临床药房表现的主要指标。加拿大医院药剂师的基层通过系统地建立临床药房使用Delphi技术来解决这一未答复的问题。有些问题仍然存在，包括“药剂师在哪些活动表演，他们如何持续执行它们？”要回答这些问题，我们首先必须了解CPKPIS;为什么应测量和报告CPKPI;谁将受到这些测量的影响;可以测量，报告和利用CPKPI的哪个以及如何以及当我们开始捕获CPKPIS时。本文旨在解决关于CPKPI采用和从多个角度的通过和测量的这些问题（包括前线药剂师，领导力，外部利益相关者和公众），由作者经验中的例子补充。

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