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Why people seek advice from community pharmacies about skin problems

机译:为什么人们寻求社区药房关于皮肤问题的建议

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Abstract Objectives The objective of this study was to explore the reasons why patients with undiagnosed skin problems seek advice at pharmacies . Methods Semi‐structured telephone interviews were conducted with patients presenting at pharmacies requesting advice for their own (or their child's) undiagnosed skin problem. Key findings Twenty‐five patients were interviewed. Key themes around choice of pharmacy were convenience of professional advice, triage to general practitioner ( GP ) care if warranted, inaccessibility of GP care and perceived non‐serious nature of the condition. Interviewees also described high levels of trust in their pharmacists. Few concerns were noted, but those that were centred on lack of privacy and the potential for misdiagnosis. Almost all participants felt positive about their pharmacy care and would re‐visit for future skin problems. Conclusions Patients with undiagnosed skin problems seek advice from pharmacies for reasons of professional advice, accessibility, familiarity and trust and because they perceive their conditions as non‐serious.
机译:摘要目标本研究的目的是探讨为什么未确诊的皮肤问题患者寻求药房建议的原因。方法采用半结构性电话访谈,患者在申请自己(或其孩子)未确诊的皮肤问题的药房。主要发现二十五名患者进行了采访。选择药房的关键主题是专业建议的便利性,如果有保证,GP护理的难以访问和感知条件的非严重性质的谨慎态度。受访者还描述了对药剂师的高度信任。注意到很少有疑虑,但那些以缺乏隐私和误诊的潜力为中心的人。几乎所有参与者都对他们的药房护理感到积极,并将重新访问未来的皮肤问题。结论患有未确诊的皮肤问题的患者,出于专业咨询,可访问性,熟悉度和信任的原因,寻求药房的建议,并且他们认为其条件是非严重的。

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