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Implementing TQM in the Department of Defense: current efforts and research agenda

机译:在国防部实施全面质量管理:当前的工作和研究议程

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摘要

This paper examines the practice of total quality management in the US Department of Defense. Specifically, this paper addresses the total quality management process, philosophy, concepts, attributes, and the problems encountered by the Department of Defense in its implementation efforts. Issues related to quality and the defence industry which need to be addressed in the future are also suggested. [References: 93]
机译:本文考察了美国国防部全面质量管理的实践。具体来说,本文论述了总体质量管理流程,理念,概念,属性以及国防部在实施过程中遇到的问题。还提出了将来需要解决的与质量和国防工业有关的问题。 [参考:93]

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