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Is time spent with the physician associated with parent dissatisfaction due to long waiting times?

机译：由于等待时间长，与医生在一起的时间是否与父母的不满相关？

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摘要

The objectives of this study were to assess the relationship between wait time and parent satisfaction and determine whether time with the physician potentially moderated any observed negative effects of long wait time. Data were collected from parents in a pediatric outpatient clinic. Parent satisfaction with the clinic visit was significantly negatively related to wait times. More time spent with the physician was positively related to satisfaction independent of wait times. Furthermore, among clinic visits with long wait times, more time with the physician showed a relatively strong positive relationship with parent satisfaction. Therefore, although long wait times was related to decreased parent satisfaction with pediatric clinic visits, increased time with the physician tended to moderate this relationship.
机译：这项研究的目的是评估等待时间与父母满意度之间的关系，并确定与医生的时间是否可能缓解任何长时间观察到的负面影响。在儿科门诊从父母那里收集数据。父母对诊所就诊的满意度与等待时间显着负相关。与医生花费更多的时间与满意度呈正相关，而与等待时间无关。此外，在等待时间长的诊所就诊中，与医生在一起的时间越多，与父母满意度之间的关系就越强。因此，尽管漫长的等待时间与父母对小儿诊所就诊的满意度降低有关，但是增加与医生的时间往往会缓解这种关系。

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