Understand customer needs: Good communication is the key to making and keeping your customer happy

Kelly Rose

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Understand customer needs: Good communication is the key to making and keeping your customer happy

机译：了解客户需求：良好的沟通是让客户满意并保持满意的关键

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Understanding the requirements of the customer may seem so basic a principle as to be taken for granted. However, it is not unknown, unfortunately, for bulk materials systems to under-perform, encounter unexpectedly high operating costs or simply be unreliable - often due to inadequate initial assessment and planning.

机译：理解客户的需求似乎是非常基本的原则，这是理所当然的。但是，不幸的是，散装物料系统的性能不佳，遇到意想不到的高运营成本或根本不可靠的情况并不鲜见，这通常是由于初始评估和计划不足所致。

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《Solids & Bulk Handling》 |2011年第5期|共1页
作者
Kelly Rose;
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正文语种 eng
中图分类物资经济;
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1. Understand customer needs: Good communication is the key to making and keeping your customer happy [J] . Kelly Rose Solids & Bulk Handling . 2011,第5期

机译：了解客户需求：良好的沟通是让客户满意并保持满意的关键
2. Do customer service right: A seven-point 'how-to' for keeping customers happy [J] . Ruth King Reeves journal . 2016,第4期

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3. Keeping employees happy and customers coming back [J] . Cleaning & Maintenance . 2020,第Mara期

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4. Case Study: Keeping AMPS from "Sun Setting" on Key Customers - (PPT) [C] . Lee Blankenstein Remote Monitoring and Networking / Onsite Power Conference . 2011

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5. The Role of Customer Acculturation and Salesperson Nonverbal Communication on Customer Trust. [D] . Lee, Michael D. 2014

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6. Happy Birthday Marlboro: the cigarette whose taste outlasts its customers [O] . A Hyland, R Goldstein, A Brown, 2006

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7. Impact of Brand Identity on Customer Loyalty and Word of Mouth Communications, Considering Mediating Role of Customer Satisfaction and Brand Commitment. (Case Study: Customers of Mellat Bank in Kermanshah). [O] . Ali Kazemi, Vahid Moradi Paemami, Arash Abbaszadeh, 2015

机译：品牌认同对顾客忠诚和口碑传播的影响，考虑顾客满意和品牌承诺的中介作用。（案例研究：Kermanshah的mellat银行的客户）。
8. Assessing Customer Needs and Priorities: A Key to Becoming a More Effective Organization. Customer Needs Assessment Guide [R] . Schneider, J. L., Reck, M. 1994

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Understand customer needs: Good communication is the key to making and keeping your customer happy

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