首页>
外国专利>
METHOD FOR IMPROVING THE QUALITY OF A LINE EXCHANGE SERVICE IN A COMPLEX CALL ENVIRONMENT, FOR PREVENTING THE QUALITY DEGRADATION OF A CUSTOMER SATISFACTION SERVICE
METHOD FOR IMPROVING THE QUALITY OF A LINE EXCHANGE SERVICE IN A COMPLEX CALL ENVIRONMENT, FOR PREVENTING THE QUALITY DEGRADATION OF A CUSTOMER SATISFACTION SERVICE
展开▼
机译：在复杂的通话环境中提高线路交换服务质量，防止客户满意度服务质量下降的方法
展开▼
页面导航
摘要
著录项
相似文献
摘要
PURPOSE: A method for improving the quality of a line exchange service in a complex call environment is provided to improve the communication quality of a CS(Customer Satisfaction) service by temporally postponing a transmission service of a PS(Packet Switching) call.;CONSTITUTION: When an application of a PS is operated during displaying a CS call attempt screen, a control unit of a portable terminal transmits a message to a PS network according to the control of a package service unit(S20-S40). The control unit blocks a transmission packet from a PS domain to the outside for a TCP/IP(Transmission Control Protocol/Internet Protocol) port of the packet service unit(S50). The control unit connects a corresponding CS call based on the control of a circuit service unit(S60).;COPYRIGHT KIPO 2013;[Reference numerals] (S10) Starting a user voice call; (S20) Displaying a UI Fore-Ground voice attempt screen; (S30) Whether the operation of a Back-Ground data application; (S40) Processing an SCRI through a PS network; (S50) Blocking a transmission packet for a TCP/IP Port internally connected to a terminal; (S60) Connecting voice; (S70) Ending user voice; (S80) Releasing the connection of the PS network and the transmission block of the TCP/IP Port packet during data service;
展开▼
