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Job Satisfaction of IT/IS Professionals: The Impact of Top Management and IT Managers

机译：IT / IS专业人员的工作满意度：高层管理人员和IT经理的影响

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摘要

The capabilities of information technologies (IT) and information systems (IS) and their role in most of today's businesses has made IT/IS professionals scarce and precious resources for organizations. However, many job-related pressures such as ensuring business continuity in today's competitive environment have increased their turnover. Prior research has shown job satisfaction to be a significant driver of such turnover. Therefore, a closer investigation on the antecedents of job satisfaction is required. In the past, this issue has been studied from three main perspectives: personal traits, job and organizational characteristics, and career orientations. Our focus is more specifically on how top management and IS management can affect job satisfaction of IT/IS professionals. Our results show that the managerial competence of IT managers, in terms of their ability to effectively utilize IT/IS professionals' skills, and to be an effective representative with top management is a significant predictor of these professionals' job satisfaction.
机译：信息技术（IT）和信息系统（IS）的功能及其在当今大多数企业中的作用，使得IT / IS专业人员对于组织来说是稀缺的宝贵资源。但是，许多与工作相关的压力，例如在当今竞争激烈的环境中确保业务连续性，都增加了营业额。先前的研究表明，工作满意度是造成此类离职的重要因素。因此，需要对工作满意度的前因进行更深入的研究。过去，已经从三个主要角度研究了该问题：个人特质，工作和组织特征以及职业发展方向。我们更专注于高层管理人员和IS管理如何影响IT / IS专业人员的工作满意度。我们的结果表明，就IT经理有效利用IT / IS专业人员的技能以及成为高层管​​理者的有效代表的能力而言，它们的管理能力是这些专业人员工作满意度的重要预测指标。

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