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Satisfaction of The Stakeholders As Users of Graduates of Bali State Polytechnic

机译：利益攸关方作为巴厘岛职业技术毕业生的用户满意

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Generally, the aim of this study was to analyze the quality of satisfaction of the stakeholders as employers of the International Business Management Study Program, Department of Business Administration, Bali State Polytechnic. Specifically, the purpose of the study was to analyze stakeholders' satisfaction, and get feedback from stakeholders to improve quality of the graduates. The number of samples studied were 30 companies following the results of the 2018 tracer study. Data were collected using interviews, observations, questionnaires, and documentation. Data collection techniques included purposive sampling (companies that are already known as employers). Then the data obtained were analyzed using descriptive statistics, and qualitative descriptive. The results of this study were expected to be useful for MBI Study Program in the future development, and for stakeholders as users of D4 MBI Study Program graduates. The results of the study showed that in general the level of stakeholder satisfaction was in the category of high / satisfied category. The input obtained from the stakeholders was that the ability to communicate face to face by graduates needs to be improved. One way that can be given as a suggestion to increase stakeholders' satisfaction is to change the learning model that is able to promote students' confidence in expressing opinions for example by having more discussion activities.
机译：一般来说，本研究的目的是分析利益攸关方的满意度，作为国际商业管理研究方案，商业管理部，巴厘岛理工学院的国际商业管理研究计划的雇主。具体而言，该研究的目的是分析利益相关者的满意度，并从利益攸关方获得反馈，以提高毕业生的质量。研究的样本数量是2018年跟踪研究结果的30家公司。使用访谈，观察，问卷和文件收集数据。数据收集技术包括目的采样（已被称为雇主的公司）。然后使用描述性统计分析所获得的数据，以及定性描述性。预计本研究的结果将在未来发展中的MBI研究方案以及D4 MBI研究计划毕业生的用户的利益相关者有用。该研究的结果表明，一般来说，利益攸关方满意度的水平在高/满意类别中。从利益相关者获得的输入是，需要改善毕业生面对面与面部进行通信的能力。一种可以作为增加利益相关者满意的建议的一种方法是改变能够促进学生对表达意见的信心的学习模式，例如通过拥有更多的讨论活动。

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