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Variations in the perceptions of Latinos of non-based medical healthcare compared with the perception of Whites.

机译：与白人的看法相比，非基础医疗保健对拉丁美洲人的看法有所不同。

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摘要

This dissertation represents the different patient perceptions between Latinos and Whites in the U.S. healthcare system. This analysis looks at perceptions of soft issues (emotional and spiritual care) not medicinal treatment received. Hospitals, clinics, and physician offices that do not take into account cultural and ethnic differences are aligning themselves to provide a disservice to the Latino population as well as the public. Without meeting the needs of the Latino population, healthcare organizations are missing an opportunity to address healthcare needs of a particular large segment of the population. In addition, when healthcare organizations miss an opportunity to attract and retain a segment of the population, market share does not grow, and if the patient feels their care did not meet their needs, a loss of market share will potentially exist in the form of lost repeat business and negative word of mouth publicity.;When a healthcare organization inadvertently excludes a portion of the population for not addressing emotional needs, patients feel emotionally disconnected, as well as potentially being left with no alternative healthcare services. This scenario presents challenges in it's self, as untreated Latinos, can spread disease within their enclave, and the broader population of the community. When diseases and illnesses go untreated they are often more costly to treat, which puts a financial strain on the U.S healthcare system.
机译：本论文代表了美国医疗系统中拉丁美洲人和白人之间对患者的不同看法。该分析着眼于对软性问题（情感和精神保健）的看法，而不是对药物治疗的看法。没有考虑到文化和种族差异的医院，诊所和医师办公室正在调整自己的位置，以为拉丁裔居民和公众带来伤害。在无法满足拉丁裔人口的需求的情况下，医疗保健组织缺少机会来满足特定大部分人口的医疗保健需求。此外，当医疗保健组织错过吸引和保留一部分人口的机会时，市场份额就不会增长，并且如果患者感到自己的护理不能满足他们的需求，则市场份额的损失可能会以失去重复业务和负面口碑宣传；当一家医疗保健机构因无法满足情感需求而无意中将一部分人口排除在外时，患者会感到情感上的脱节，并可能无可奈何地选择其他医疗服务。这种情况给自身带来了挑战，因为未经治疗的拉丁裔会在他们的飞地以及社区内更广泛的人群中传播疾病。当疾病得不到治疗时，它们的治疗成本通常更高，这给美国医疗保健系统造成了财务压力。

著录项

  • 作者

    Driscoll, James P., Jr.;

  • 作者单位

    Capella University.;

  • 授予单位 Capella University.;
  • 学科 Business Administration Management.;Sociology Ethnic and Racial Studies.;Hispanic American Studies.;Health Sciences General.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 156 p.
  • 总页数 156
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;预防医学、卫生学;民族学;
  • 关键词

  • 入库时间 2022-08-17 11:38:31

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