The main reason of nurse patient dispute is lack of legal consciousness,weak responsibility,lack of business ability of nursing staff,and too higher patient and family expectation value,the nurse patient communication barrier,in-adequate nursing service and so on.Hospitals should propose preventive measures,and changing idea,strengthening safe-ty education,the legal consciousness and functions management,and improve the quality of nurse,strengthen nurse-pa-tient communication is the key to prevent nurse-patient dispute.%护患纠纷的主要原因是护理人员法律意识淡薄、责任心不强、业务能力欠缺及患者和家属的期望值过高，护患沟通障碍、护理服务不到位等。医院应提出防范对策，转变观念、加强安全教育、强化法律意识、强化职能管理、提高护士自身素质、加强护患沟通是防范护患纠纷发生的关键。
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