MANAGEMENT CONSULTING AND TEACHING: LESSONS LEARNED TEACHING PROFESSIONALS TO CONTROL TONE IN WRITING

Daphne A. Jameson

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MANAGEMENT CONSULTING AND TEACHING: LESSONS LEARNED TEACHING PROFESSIONALS TO CONTROL TONE IN WRITING

机译：管理咨询和教学：经验丰富的教学专家可以控制写作中的语气

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In working with business executives, engineers, and government officials to improve their writing, I learned that it is much easier to teach clarity than tone. To bolster lessons on tone, I now draw on theory and research from interpersonal communication and social psychology. In the following discussion, I describe one such approach: applying the concept of defensiveness to business and technical writing.

机译：在与业务主管，工程师和政府官员合作以改善他们的写作时，我了解到讲授清晰度比语调要容易得多。为了加强语气课，我现在借鉴人际交往和社会心理学的理论和研究。在下面的讨论中，我描述了一种这样的方法：将防御性概念应用到业务和技术写作中。

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《Business communication quarterly》 |2009年第3期|333-338|共6页
作者
Daphne A. Jameson;
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Cornell University;

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MANAGEMENT CONSULTING AND TEACHING: LESSONS LEARNED TEACHING PROFESSIONALS TO CONTROL TONE IN WRITING

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