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A Grounded Theory Approach on Nurses' Experience with Workplace Bullying

机译:护士对工作场所欺凌经验的扎实理论方法

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Purpose The purpose of this qualitative study was to explore the workplace bullying experience of Korean nurses. Methods Participants were twenty current or former hospital nurses who had experienced workplace bullying. Data were collected through focus group and individual in-depth interviews from February to May, 2015. Theoretical sampling method was applied to the point of theoretical saturation. Transcribed interview contents were analyzed using Corbin and Strauss's grounded theory method. Results A total of 110 concepts, 48 sub-categories, and 17 categories were identified through the open coding process. As a result of axial coding based on the paradigm model, the central phenomenon of nurses' workplace bullying experience was revealed as 'teaching that has become bullying', and the core category was extracted as 'surviving in love-hate teaching' consisting of a four-step process: confronting reality, trial and error, relationship formation, and settlement. The relationship formation was considered to be the key phase to proceed to the positive settlement phase, and the participants utilized various strategies such as having an open mind, developing human relationships, understanding each other in this phase. Conclusion The in-depth understanding of the workplace bullying experience has highlighted the importance of effective communication for cultivating desirable human relationships between nurses.
机译:目的本定性研究的目的是探讨韩国护士在工作场所遭受欺凌的经历。方法参与者是二十名现任或前任医院护士,他们曾遭受过工作场所欺凌。通过2015年2月至2015年5月的焦点小组和个人深入访谈收集了数据。将理论抽样方法应用于理论饱和点。转录的采访内容使用Corbin和Strauss的扎根理论方法进行了分析。结果通过开放编码过程共确定了110个概念,48个子类别和17个类别。作为基于范例模型的轴向编码的结果,护士工作场所欺凌经历的中心现象被揭示为“教学已变成欺凌”,核心类别被提取为“在仇恨教育中生存”,包括四个步骤:面对现实,反复试验,关系形成和解决。关系的形成被认为是进入积极解决阶段的关键阶段,并且参与者在此阶段采用了各种策略,例如持开放态度,发展人际关系,相互理解。结论对工作场所欺凌经历的深入了解凸显了有效沟通对于培养护士之间理想的人际关系的重要性。

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