Effects of task and relationship conflicts on individual work behaviors

Lin Lu; Fan Zhou; Kwok Leung

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Effects of task and relationship conflicts on individual work behaviors

机译：任务和关系冲突对个人工作行为的影响

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Purpose - Although the negative consequences of conflict in work settings have long been recognized, it is only in recent years that researchers have examined its positive effects, and the majority of this research has been conducted at the group level. This paper aims to examine the positive effects of conflict on individual work behaviors by differentiating between task and relationship conflicts, as well as the moderating influence of two contextual variables. Design/methodology/approach - A survey was conducted with 166 pairs of supervisors and subordinates in China. Findings - Results supported the hypotheses that task conflict is positively related to both innovative behaviors and knowledge sharing behaviors while relationship conflict is negatively related to both individual-directed organizational citizenship and knowledge sharing behaviors. Support for innovation and reward system for relationship-building functioned as contextual factors to moderate the relationships between task and relationship conflicts and the workplace behaviors studied. Originality/value - The hypotheses proposed and most of the findings are original.

机译：目的-尽管人们早已认识到工作环境中冲突的负面影响，但直到最近几年，研究人员才研究了冲突的正面影响，而这项研究大部分是在小组层面进行的。本文旨在通过区分任务和关系冲突以及两个上下文变量的调节影响，研究冲突对个人工作行为的积极影响。设计/方法/方法-在中国对166对主管和下属进行了调查。结果-结果支持以下假设：任务冲突与创新行为和知识共享行为均呈正相关，而关系冲突与个人主导的组织公民身份和知识共享行为均呈负相关。对建立关系的创新和奖励制度的支持是情境因素，以缓和任务和关系冲突与研究的工作场所行为之间的关系。原创性/价值-提出的假设和大多数发现是原始的。

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来源
《International journal of conflict management》 |2011年第2期|p.131-150|共20页
作者
Lin Lu; Fan Zhou; Kwok Leung;
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作者单位

Shanghai Jiao Tong University, Shanghai, China;

Zhejiang University, Zhejiang, China;

City University of Hong Kong, Hong Kong;

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原文格式 PDF
正文语种 eng
中图分类
关键词
Conflict; Conflict management; Performance management; Individual behaviour; China;

机译：冲突;冲突管理;绩效管理;个人行为;中国;

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Effects of task and relationship conflicts on individual work behaviors

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