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The effect of team emotional intelligence on team process and effectiveness

机译：团队情绪智力对团队过程和有效性的影响

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摘要

Team emotional intelligence is expected to have a significant impact on intrateam conflict and team effectiveness. However, to date, there has been a dearth of empirical evidence of this link. Taking a comprehensive approach, our study contributes to the literature on intrateam conflict and team emotional intelligence. Data collected from 79 teams in South Korean companies reveal that team emotional intelligence is negatively related to team process (i.e., task conflict and relationship conflict) and positively related to team effectiveness (i.e., team performance, innovation, and cohesion). In addition, team emotional intelligence has a moderating effect on decoupling task conflict and relationship conflict. Our findings also indicate that team emotional intelligence decreases the negative effects of task conflict on team effectiveness, and of relationship conflict on team cohesion. We conclude this study with a discussion of limitations and implications for future research.
机译：团队情绪智力有望对团队内部冲突和团队效率产生重大影响。但是，迄今为止，缺乏这种联系的经验证据。采取全面的方法，我们的研究为有关团队内部冲突和团队情感智能的文献做出了贡献。从韩国公司的79个团队中收集的数据表明，团队情感智能与团队流程（即任务冲突和关系冲突）负相关，与团队效率（即团队绩效，创新和凝聚力）正相关。此外，团队情绪智力对任务冲突和关系冲突的解耦具有调节作用。我们的发现还表明，团队情绪智力可以减少任务冲突对团队效率的负面影响以及关系冲突对团队凝聚力的负面影响。在结束本研究时，我们将讨论局限性和对未来研究的影响。

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