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首页> 外文期刊>Journal of managerial psychology >Effects of task interdependence and type of communication on performance in virtual teams
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Effects of task interdependence and type of communication on performance in virtual teams

机译：任务相互依赖性和交流类型对虚拟团队绩效的影响

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摘要

Purpose - To investigate the effects of within-group task interdependence and the degree of communications synchrony on performance in virtual teams (VT). Design/methodology/approach - A 2 X 2 factorial design of 240 participants in Spain, randomly assigned to 80 three-person teams, was used. Teams worked virtually (not meeting face-to-face), performing a merit-rating task in a laboratory setting. Findings - The analyses revealed an interaction effect between task interdependence and synchrony of communication. High values of VT performance were found both under conditions of "low task interdependence" and "asynchrony of communication" and under conditions of "high task interdependence" and "synchrony of communication". The results show that superior VT performance is contingent on the match between the nature of the task and the choice of communications modality. Research limitations/implications - First, additional research will be needed to confirm and extend the findings in actual working environments. Second, a closer look is necessary at the different mediation processes employed by teams in situations where there is a better or worse fit between task characteristics and type of communication (e.g. team strategy). Practical implications - This study makes it clear that it is necessary to optimize and nurture one's investments in communication technologies, and calls for further consideration of the requirements for the design of technological solutions in accordance with task interdependence. Originality/value - This work complements past research that has focused mainly on virtual teams using asynchronous technologies or comparing them with face-to-face teams.
机译：目的-研究小组内部任务相互依赖的影响以及沟通同步程度对虚拟团队（VT）的绩效的影响。设计/方法/方法-使用西班牙的240名参与者的2 X 2析因设计，随机分配给80个三人团队。团队进行虚拟工作（不面对面开会），在实验室环境中执行绩效评估任务。调查结果-分析揭示了任务相互依赖和沟通同步之间的相互作用。在“低任务相互依赖”和“通信异步”的条件下以及在“高任务相互依赖”和“通信同步”的条件下，VT性能都很高。结果表明，出色的VT性能取决于任务的性质与通信方式的选择之间的匹配。研究局限性/含义-首先，将需要进行其他研究以确认和扩展实际工作环境中的发现。其次，在任务特征和沟通类型（例如团队策略）之间更好或更差的情况下，有必要仔细研究团队采用的不同调解过程。实际意义-这项研究表明，有必要优化和培养对通信技术的投资，并呼吁根据任务的相互依赖性进一步考虑对技术解决方案设计的要求。原创性/价值-这项工作是对过去研究的补充，该研究主要集中在使用异步技术或与面对面团队进行比较的虚拟团队。

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