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Emotional intelligence abilities and their relationships with team processes

机译:情绪智力能力及其与团队合作关系

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Purpose - This paper aims to identify whether relationships exist between emotional intelligence (EI) and specific teamwork behaviours that are associated with transition, action and interpersonal team processes using the ability model of EI.rnDesign/methodology/approach - A total of 68 MBA students comprising 13 randomly assigned teams completed a pencil and paper performance-based test of emotional intelligence. Some 14 weeks later a score reflecting the extent team members engaged in a number of teamwork behaviours consistent with transition, action and interpersonal team processes was obtained from peer ratings. Findings - Emotional intelligence was found to explain direct and unique variance in transition and interpersonal team processes. However, only three individual branches of EI were found to be of any significance, and these differed in each instance.rnPractical implications - These findings add to the growing body of literature suggesting emotional intelligence may be an important aspect of individual difference amongst team members that can contribute to team effectiveness. Individuals with differing EI abilities may be particularly important to teams dependent upon the team's activity phase.rnOriginality/value - The paper shows that blanket assertions regarding the significance of emotional intelligence for team effectiveness are far too simplistic. Differing El abilities are associated with particular teamwork behaviours, which in turn become important during different phases of team activity. The findings suggest a need for more sophisticated frameworks regarding how El relates to specific cognitive, verbal and behavioural teamwork activities.
机译:目的-本文旨在使用EI的能力模型来确定情绪智力(EI)与特定的团队合作行为之间是否存在关系,这些行为与过渡,行动和人际团队合作相关.rn设计/方法/方法-共有68名MBA学生由13个随机分配的小组组成的小组完成了基于笔和纸表现的情绪智力测验。大约14周后,从同级评估中获得了反映团队成员从事与过渡,行动和人际团队过程一致的多种团队行为的程度的分数。研究发现-情绪智力可以解释过渡和人际团队过程中直接和独特的差异。但是,仅发现EI的三个独立分支具有重要意义,并且在每个实例中都各不相同。实用意义-这些发现增加了越来越多的文献,表明情商可能是团队成员之间个体差异的重要方面,可以提高团队效率。具有不同EI能力的个人对于取决于团队活动阶段的团队可能尤其重要。原始性/价值-本文表明,关于情绪智力对团队有效性的重要性的笼统断言过于简单。 El的不同能力与特定的团队合作行为有关,这反过来在团队活动的不同阶段变得很重要。研究结果表明需要有关El如何与特定的认知,言语和行为团队合作活动相关的更复杂的框架。

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