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Self-managed teams in the auto components industry Construction of a theoretical model

机译：汽车零部件行业自我管理团队的理论模型构建

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Purpose - The overall purpose of this paper is to explain theoretically the autonomy phenomenon of teams working within the auto manufacturing context and its implications for the technical and social aspects of group work. Design/methodology/approach - Three auto component companies were studied. The procedures of a qualitative methodology were followed, adopting naturalistic observation techniques of work teams, and unstructured and semi-structured interviews conducted with operators, supervisors and middle managers. To analyse and interpret the qualitative data obtained, the grounded theory technique was used. Findings - In this paper 33 concepts were obtained, which resulted from the constant comparative method applied to data. The relationships between those concepts allowed the construction of a theoretical model that is settled in the "bridge" concept. This "bridge" is a metaphor that translates the process which binds operational work group goals to the needs of external clients. This process is supported by social aspects - team decision making, participation, mutual helpfulness, and social and emotional relationships, and by technical aspects - operations and information. The bridge has four pillars that are critical to the effective functioning of self-directed teams: team facilitation, hierarchical relationships established within the teams, quality of manufactured components, and productivity achieved. Research limitations/implications - The present investigation was carried out in a specific industry, which does not allow for the generalization of the model to other industries. Furthermore, it may be questioned whether the same results be obtained if the operators of the teams observed were interviewed, not individually, but in a group situation. Other kinds of research design and other industries organized on the basis of autonomous work groups must be studied, applying the grounded theory technique, in order to compare diverse theoretical models. Practical implications - The organization of the industrial automotive production based on self-directed teams, which know the needs of external customers and to whom a high level of participation in operational decisions was given, can generate a substantial increase of working groups' efficiency and an increase in job satisfaction. Originality/value - The study of teams in the automotive components industry - in a southern country of Europe - and the consequent elaboration of a specific theoretical model draws attention to the need for social research that takes into account the fact that realities are constructed by the actors who interact in a certain context. No theoretical model can ever encompass the reality of all contexts.
机译：目的-本文的总体目的是从理论上解释在汽车制造环境中工作的团队的自主现象及其对团队工作的技术和社会方面的影响。设计/方法/方法-研究了三个汽车零部件公司。遵循定性方法的程序，采用工作团队的自然观察技术，并与操作员，主管和中层经理进行非结构化和半结构化访谈。为了分析和解释获得的定性数据，使用了扎根的理论技术。研究结果-本文得出了33个概念，这是通过对数据应用恒定比较方法得出的。这些概念之间的关系允许构建以“桥梁”概念为基础的理论模型。这个“桥梁”是一个隐喻，它翻译了将操作工作组目标与外部客户需求绑定在一起的过程。此过程由社交方面（团队决策，参与，互助以及社会和情感关系）以及技术方面（运营和信息）支持。这座桥有四个对自我指导团队的有效运作至关重要的支柱：团队促进，团队内部建立的层级关系，制造的组件的质量以及实现的生产率。研究的局限性/含义-本研究是在特定行业中进行的，这不允许将该模型推广到其他行业。此外，如果观察到的团队的操作员不是单独接受而是集体讨论，是否会获得相同的结果可能会受到质疑。必须研究扎根的理论技术，以自主工作组为基础组织的其他类型的研究设计和其他行业，以比较各种理论模型。实际的意义-基于自我指导的团队的工业汽车生产组织，他们了解外部客户的需求并高度参与了运营决策，因此可以大大提高工作组的效率并提高工作效率。提高工作满意度。原创性/价值-在欧洲南部一个国家对汽车零部件行业的团队进行的研究以及随后制定的特定理论模型引起了人们对社会研究的关注，该研究考虑了现实是由汽车制造商构建的。在特定背景下互动的演员。任何理论模型都无法涵盖所有​​情况的现实。

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